They confirmed account tracked, still no ps points

  • 3 replies
    • UPAY4DINNER
      UPAY4DINNER
      Silver
      Joined: 27.09.2009 Posts: 21,960
      Hi JohnJames97,

      Have you updated your profile here to include your bwin poker alias?

      Please note to enter your alias at the tables and not the your username.

      Best regards,
      Gary
    • EmCeeRob
      EmCeeRob
      Bronze
      Joined: 29.11.2011 Posts: 156
      just started on bwin too and did the mistake to enter my bwin-nick and not my table-nick. i cannot chance it anymore, the space to enter the table-name is gone. how to change it? thank you

      kind regards
      Emceerob
    • UPAY4DINNER
      UPAY4DINNER
      Silver
      Joined: 27.09.2009 Posts: 21,960
      Originally posted by EmCeeRob
      just started on bwin too and did the mistake to enter my bwin-nick and not my table-nick. i cannot chance it anymore, the space to enter the table-name is gone. how to change it? thank you

      kind regards
      Emceerob
      Hi there EmCeeRob,

      Please send a ticket to our customer support about this situation and they will gladly get it resolved for you asap.

      Kind regards,
      Gary