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HUD problem on elephant

    • Alkemic
      Alkemic
      Bronze
      Joined: 28.06.2011 Posts: 1
      Hi guys.

      I installed Elephant on my pc today but the HUD system want work on my poker room(Party Poker).
      The other Elephant tool work good, he remember the hands that I play, the players I meet... everything, but he doesn't show me the other player's parametres on the poker table.

      please help me.

      ps. -my poker room is party poker
      -i've the english version
      -i've the last version of elephant
      - i play cash game
      -the other elephant tools work good
  • 3 replies
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey Alkemic,

      please make sure that your handhistories are imported properly. Open up the import site and check the imported hands / not imported hands. Check the configuration site for your automatically configured import folders.

      Also, make sure to start PokerStrategy.com Elephant and PartyPoker with administrator privileges.
    • Phoenix2104
      Phoenix2104
      Bronze
      Joined: 16.04.2011 Posts: 183
      I have the same problem. Everything else works fine except for the HUD, not even the test HUD option.
      I use an old laptop with 1.6 GHZ speed and less than 1 GB memory, could that be the reason I can't make the HUD work?
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey Phoenix2104,

      I have no immediate solution for you but try uninstalling PokerStrategy.com Elephant and install the latest version from here: http://elephant.pokerstrategy.com