HEEEELP!!!!!!!!!!!!!! PT3 down?

    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      Today when i open the pt client, it says:

      Unable to create PostgreSQL database: PT3_2012_01_20_103910
      Reason: Unable to login to database (template1). Reason: server closed the connection unexpectedly This probably means the server terminated abnormally before or while processing the request.

      HELP. What is wrong!?!?

      So my info on about 100k hands, and info on 8k players in cg, and 6k in tours, is gone?????
  • 18 replies
    • Silicernium
      Silicernium
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      Joined: 22.12.2009 Posts: 3,203
      Hallo!

      Please open the taskmanager and look, if postgre is running. If it is not running, try to start postgre.

      If you are not able to do this, please go to the postgre folder and look for a file with the name Postmaster.pid If there is such a file delete this file and restart postgre again.
    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      it is running. trying to restart it
    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      now the pt3 logo doesnt appear when i try start the pt3

      But i just moved the file to the desktop

      just was slow, but i get the same message again..

      any suggestions?

      did not seem to have any effect, when i moved the postmaster.pid file
    • purplefizz
      purplefizz
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      Joined: 12.03.2008 Posts: 4,508
      hey guys,

      moved this thread to software section :)

      cheers,
      wendy
    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      no one else having problems with pt3 today?

      Also tried dl the newest version, then it says:

    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      Is there ANYONE with pt3 up and running atm?
    • Silicernium
      Silicernium
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      Joined: 22.12.2009 Posts: 3,203
      Do you start PT3 as Admin? Right click on icon and than start as admin?
    • UXMALAGA
      UXMALAGA
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      Joined: 21.12.2010 Posts: 362
      I´ve had this problem in the past but I made restart to the computer and later was okay. at the moment PT3 is running normally
    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      Do you start PT3 as Admin? Right click on icon and than start as admin?


      Just tried that, no difference

      I´ve had this problem in the past but I made restart to the computer and later was okay. at the moment PT3 is running normally


      Right away after your reboot, or some hours?
    • UXMALAGA
      UXMALAGA
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      Joined: 21.12.2010 Posts: 362
      Right after, I think I had just that thing that Postgre wast running and thats why it worked on me. but it was for a while ago. lately havent had any problem with PT3.
    • patszerdonk
      patszerdonk
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      Joined: 19.05.2011 Posts: 834
      it happened once to me after I added a new stat configuration (long stat conf from their website). Did not know why that happened, but it solved after I sent a ticket request to PT3 support
    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      it happened once to me after I added a new stat configuration (long stat conf from their website). Did not know why that happened, but it solved after I sent a ticket request to PT3 support


      I have 3 or 4 new stat config's, but that is more than a month ago since i installed it.

      And i sent a ticket to support 12 mid day, and no response yet

      Did they do something with ur postgre in support, or how did they help you?
    • patszerdonk
      patszerdonk
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      Joined: 19.05.2011 Posts: 834
      Originally posted by martinemem
      it happened once to me after I added a new stat configuration (long stat conf from their website). Did not know why that happened, but it solved after I sent a ticket request to PT3 support


      I have 3 or 4 new stat config's, but that is more than a month ago since i installed it.

      And i sent a ticket to support 12 mid day, and no response yet

      Did they do something with ur postgre in support, or how did they help you?
      It happened just after I installed the stat. So, your case must be different.
      Sorry I can't help more.

      Its a little strange that they do not response for so long. I sent them ~5 tickets and they always reply in 24 hours.

      Just for info, they released a new version of PT3 recently.
    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      I know, also tried 11.8.3~ beta version.

      Doesnt work either

      I just dont understand WHY??

      This is pissing me really off, i cant count on a program like pt3 anymore?
    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      So after format c: and reinstalling of everything i finally managed to get pt3 up and running again. But i was so "clever" so i did it without creating a backup of my pt3 database. SO, what to do now?

      I actually thought i could just import the hands again, since i saved the old folder of pt3, AND poker client.

      But that doesnt seem to work.

      And is there ANY chance i might get my old hud profiles up and running again?
    • patszerdonk
      patszerdonk
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      Joined: 19.05.2011 Posts: 834
      Pfff.... that's bad :(

      I'm not sure, but you can try to find this file(s):
      Layout.pt3, Stat Definition.pt3, etc. in your PT3 folder.
      About HH, Try to find a big file (>100Mb if you playing a lot). I believe PT3 archive it somewhere.
    • martinemem
      martinemem
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      Joined: 05.07.2011 Posts: 596
      SO sweat.

      I did find the folder where it was hidden. Yesterday i just pasted the hole content of the folder into the processed folder in pt3. But i just tried move it back and import manually from directory. AND IT WORKED ;DDD

      Also found my hud profiles in the folder, so in about 30 min, when its done, im going to play for SURE ;DDD

      It was exactly theese 2 files i needed for my profiles ;p

      So now im ready to fight again, and again - the fish cant hide anymore ;D

      Thank you :s_love:
    • purplefizz
      purplefizz
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      Joined: 12.03.2008 Posts: 4,508
      wheew! tbh that seemed like a great big challenge/hassle so just celebrating with you :D

      thanks so much to the other members who chipped in here. you guys are awesome! :heart: