hey guys..need help

    • Omziii
      Omziii
      Bronze
      Joined: 12.04.2008 Posts: 4
      hi everyone i passed the quiz today and finally set up my pokerstars account...but when i log in and look at requests there is no information sharing....can any1 help me pleeeease???
      ty

      ps i uninstalled it and installed it again twice...but it doesnt show.
  • 3 replies
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello Omziii,

      Did you delete all cookie before downloading the programm from the correct link? If not you will have to E-mail Stars support, they should be able to help you.

      Best regards,
      SoyCD
    • supoerkl
      supoerkl
      Bronze
      Joined: 12.04.2008 Posts: 2
      i have register like 3 days ago send my id card as a request that i have receved on the email ...but i still didnt got any bonus.
      thnaks and pls let me know if u need more info from me.
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Originally posted by supoerkl
      i have register like 3 days ago send my id card as a request that i have receved on the email ...but i still didnt got any bonus.
      thnaks and pls let me know if u need more info from me.
      Hello supoerkl,

      Your ID card has not been processed yet, but if you sent it recently and from the address you signed up with this should be done in the near future. You can expect having to wait around 48 hours until after the ID has been processed.

      Best regards,
      SoyCD