HM2 cash game results wrong

    • gadget51
      gadget51
      Bronze
      Joined: 23.06.2008 Posts: 5,622
      Hi,
      Today HM2 told me I lost when I got it all in, my QQ v villains JJ and my QQ held.

      According to HM2 I have hardly had a winning session in 8.5K hands and my winrate is -12.69bb/100 for a loss of 41.98 Euro over four sites, but my bankroll says I'm up around 15 Euro.

      I play mostly at Unibet nl4 6 max over 6K hands.

      P.S. sorry I haven't posted the QQ hand, I can't seem to get it to work.

      Can you help please?

      Regards,

      Mal.
  • 3 replies
    • netsrak
      netsrak
      Gold
      Joined: 11.03.2006 Posts: 36,836
      I think we need to take a look into the hands. I have seen more reports about problems like this with Unibet so they may have changed something.

      Please send us the original handhistory files which you should find in the archive folder (default c:\hm2archive). Zip the files and mail them with link to this thread to hm2support@holdemmanager.com and please explain the problem and add some screenshots of the wrong hand display
    • gadget51
      gadget51
      Bronze
      Joined: 23.06.2008 Posts: 5,622
      Email sent.

      Thank you for your help as always.

      Mal.
    • gadget51
      gadget51
      Bronze
      Joined: 23.06.2008 Posts: 5,622
      Fantastic stuff netsrak!

      Not only did it fix the issues involving all ins, but seems to be updating information a lot quicker and running much more smoothly to.

      I couldn't find the microgaming hand history file; 'gamehistory.dat' you tallked about, but it's only 8k hands, so I'll just start fresh.


      Very happy bunny! :)

      Best regards and thanks again for help and promptness.

      Mal.