HM1 stops importing sompetimes

    • petersveter
      petersveter
      Bronze
      Joined: 18.10.2011 Posts: 339
      Hello, i have recently re-instal HM1 onto my new computer, but now I notice, that it sometimes stops importing, its usually later in the game, eg. I am on the bubble and want to mark a hand, but the hand is not there, because it seems like the import stopped at one hand, and doesnt continue.
      Any idea?

      Chuueeers :)
  • 8 replies
    • netsrak
      netsrak
      Gold
      Joined: 11.03.2006 Posts: 36,835
      Which pokersite?
      Which gametype?
      Which HM version?
      Which operating system?
    • TeddyTaiwan
      TeddyTaiwan
      Silver
      Joined: 26.02.2011 Posts: 160
      Had the same thing during my session today. I just stopped mid way.. after my session I closed it down and opened it up again and everything was there =S

      edit: I'm running HM2 not 1
    • petersveter
      petersveter
      Bronze
      Joined: 18.10.2011 Posts: 339
      PartyPoker, 10 max sng, HM1, Windows 7 64 bit,

      Before I had 32 bit windows 7 and the same HM1, and I didnt have these problems, just from time to time a HUD would not show up on a table, but a friend of mine told me its because I need an update, which I couldnt get because...(do u also have the same thing?)

      Also, on my new computer the PostgreSQL created its own user account, which didnt happen on my previous computer...

      * now it totally stopped to show the hands in the HM window, you can only find the hand in the HUD that is on the table. Any idea what to do?
    • netsrak
      netsrak
      Gold
      Joined: 11.03.2006 Posts: 36,835
      The postgres User is normal. It was also created on your old system but there it was automatically hidden. You can ignore this user.

      Please try this HM1 prerelease: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10-04May2012.exe

      Your Party Client must be installed in english language.
    • petersveter
      petersveter
      Bronze
      Joined: 18.10.2011 Posts: 339
      hey nestrak,
      thanks for the update
      I have one problem however. The SNG'wizard changed a bit. The place where you can see the table with all the remaining players, changed its colour, and its all grey. So basicly you see only the letters and numbers, no borders or anything.

      Any idea? :)
    • netsrak
      netsrak
      Gold
      Joined: 11.03.2006 Posts: 36,835
      Can you add a screenshot please? I'm not that familiar with SnG WIzard
    • petersveter
      petersveter
      Bronze
      Joined: 18.10.2011 Posts: 339
      Hey Nestrak,

      Sorry for the delay. Here is the screen.
    • netsrak
      netsrak
      Gold
      Joined: 11.03.2006 Posts: 36,835
      Uninstall the Wizard (or Holdem Manager).

      Delete these folders:

      "C:\Users\UserName\AppData\Local\In The Money"
      "C:\Users\UserName\AppData\Local\\In_The_Money_LLC"

      where UserName is your Windows login name.

      Then download and install the latest release.