[DONE] didnt get my kicks

    • RovarTry
      RovarTry
      Bronze
      Joined: 10.12.2009 Posts: 843
      Hi, just got royal with diamonds, but didn't get the The Royal Master of Diamonds kick.

      Hand:


      IPoker Network No Limit Hold'em Tournament - t300.00/t600.00 Blinds - 6 players - View hand 1759644
      DeucesCracked Poker Videos Hand History Converter

      CO: t935.00 1.56 BBs - VPIP: 13, PFR: 3, 3B: 0, AF: 1.3, Hands: 70
      Hero (BTN): t1860.00 3.10 BBs - VPIP: 20, PFR: 16, 3B: 7, AF: 3.7, Hands: 14458
      SB: t3270.00 5.45 BBs - VPIP: 16, PFR: 13, 3B: 8, AF: 5.0, Hands: 201
      BB: t3235.00 5.39 BBs - VPIP: 18, PFR: 12, 3B: 0, AF: 0.0, Hands: 50
      UTG: t2880.00 4.80 BBs - VPIP: 21, PFR: 13, 3B: 0, AF: 5.0, Hands: 53
      MP: t2820.00 4.70 BBs - VPIP: 21, PFR: 7, 3B: 4, AF: 2.0, Hands: 58

      Pre Flop: (t900) Hero is BTN with T :diamond: K :diamond:
      3 folds, Hero raises to t1860, SB raises to t3270, 1 fold

      Flop: (t4320) 3 :heart: A :diamond: J :diamond: (2 players)

      Turn: (t4320) Q :diamond: (2 players)

      River: (t4320) 8 :club: (2 players)

      Final Pot: t4320
      SB shows 4 :spade: 4 :diamond:
      Hero wins t4320.00
  • 15 replies
    • RasTweet
      RasTweet
      Bronze
      Joined: 26.12.2009 Posts: 4,553
      Hi RovarTry

      I made a thread dedicated with you question in our software forum. In here you will get an answer much faster!

      I'm not sure why you didn't get your kick, but I'm sure someone will help you out soon!

      RasTweet
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hi RovarTry,

      please post the original hand history for this particular hand.

      You can anonymize it by replacing your username with 'Hero'.


      Thanks.
    • RovarTry
      RovarTry
      Bronze
      Joined: 10.12.2009 Posts: 843
      Ah sorry didn't see you moved my post to a new thread and I made another new one. The HH is there, or why not, here it's again.


      - <game gamecode="4119558725">
      - <general>
      <startdate>2012-05-10 21:17:45</startdate>
      - <players>
      <player seat="2" name="oxibenzol" chips="935" dealer="0" win="0" bet="0" rebuy="0" addon="0" />
      <player seat="3" name="RovarNo1" chips="1,860" dealer="1" win="4,320" bet="1,860" rebuy="0" addon="0" />
      <player seat="5" name="SashaKisya" chips="3,270" dealer="0" win="1,410" bet="3,270" rebuy="0" addon="0" />
      <player seat="6" name="calamity001" chips="3,235" dealer="0" win="0" bet="600" rebuy="0" addon="0" />
      <player seat="7" name="FISH94" chips="2,880" dealer="0" win="0" bet="0" rebuy="0" addon="0" />
      <player seat="9" name="cazgaz" chips="2,820" dealer="0" win="0" bet="0" rebuy="0" addon="0" />
      </players>
      </general>
      - <round no="0">
      <action no="1" player="SashaKisya" type="1" sum="300" cards="[cards]" />
      <action no="2" player="calamity001" type="2" sum="600" cards="[cards]" />
      </round>
      - <round no="1">
      <cards type="Pocket" player="oxibenzol">X X</cards>
      <action no="5" player="oxibenzol" type="0" sum="0" cards="" />
      <cards type="Pocket" player="RovarNo1">D10 DK</cards>
      <action no="6" player="RovarNo1" type="23" sum="1,860" cards="" />
      <cards type="Pocket" player="SashaKisya">S4 D4</cards>
      <action no="7" player="SashaKisya" type="23" sum="3,270" cards="" />
      <cards type="Pocket" player="calamity001">X X</cards>
      <action no="8" player="calamity001" type="0" sum="0" cards="" />
      <cards type="Pocket" player="FISH94">X X</cards>
      <action no="3" player="FISH94" type="0" sum="0" cards="" />
      <cards type="Pocket" player="cazgaz">X X</cards>
      <action no="4" player="cazgaz" type="0" sum="0" cards="" />
      </round>
      - <round no="2">
      <cards type="Flop" player="">H3 DA DJ</cards>
      </round>
      - <round no="3">
      <cards type="Turn" player="">DQ</cards>
      </round>
      - <round no="4">
      <cards type="River" player="">C8</cards>
      </round>
      </game>
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Thanks for posting, we will take a look at it.
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hi there,

      the hand history above is missing the initial session data. Can you please post the whole history and please don't copy the content of the file out of the windows/internet explorer, it'll mess up the xml format. Please use a standard text editor instead.

      Thx,
      L
    • RovarTry
      RovarTry
      Bronze
      Joined: 10.12.2009 Posts: 843
      I hope this is right. I went to HM2, right clicked on the hand and export it to the drive. And here it is:


      <?xml version="1.0" encoding="utf-8"?>
      <session sessioncode="5609005471">
      <general>
      <mode>real</mode>
      <gametype>Holdem NL</gametype>
      <tablename>"TURBO" Planter, 717754801</tablename>
      <tournamentcurrency>USD</tournamentcurrency>
      <duration>N/A</duration>
      <gamecount>N/A</gamecount>
      <startdate>2012-05-10 20:44:52</startdate>
      <currency>USD</currency>
      <nickname>RovarNo1</nickname>
      <bets>N/A</bets>
      <wins>N/A</wins>
      <chipsin>N/A</chipsin>
      <chipsout>N/A</chipsout>
      <ipoints>N/A</ipoints>
      <statuspoints>N/A</statuspoints>
      <awardpoints>N/A</awardpoints>
      <is_asian>0</is_asian>
      <tournamentname>"TURBO" Planter</tournamentname><place>N/A</place><buyin>$10.00+$1.00</buyin> <totalbuyin>N/A</totalbuyin> <ipoints>N/A</ipoints> <win>N/A</win> <statuspoints>N/A</statuspoints> <awardpoints>N/A</awardpoints>
      ...lamity001" type="2" sum="600" cards="[cards]"/>
      </round>
      <round no="1">
      <cards type="Pocket" player="oxibenzol">X X</cards><action no="5" player="oxibenzol" type="0" sum="0" cards=""/><cards type="Pocket" player="RovarNo1">D10 DK</cards><action no="6" player="RovarNo1" type="23" sum="1,860" cards=""/><cards type="Pocket" player="SashaKisya">S4 D4</cards><action no="7" player="SashaKisya" type="23" sum="3,270" cards=""/><cards type="Pocket" player="calamity001">X X</cards><action no="8" player="calamity001" type="0" sum="0" cards=""/><cards type="Pocket" player="FISH94">X X</cards><action no="3" player="FISH94" type="0" sum="0" cards=""/><cards type="Pocket" player="cazgaz">X X</cards><action no="4" player="cazgaz" type="0" sum="0" cards=""/>
      </round>
      <round no="2">
      <cards type="Flop" player="">H3 DA DJ</cards>
      </round>
      <round no="3">
      <cards type="Turn" player="">DQ</cards>
      </round>
      <round no="4">
      <cards type="River" player="">C8</cards>
      </round>

      </game></session>


      This is right click and copy:

      <?xml version="1.0" encoding="utf-8"?>
      <session sessioncode="5609005471">
      <general>
      <mode>real</mode>
      <gametype>Holdem NL</gametype>
      <tablename>"TURBO" Planter, 717754801</tablename>
      <tournamentcurrency>USD</tournamentcurrency>
      <duration>N/A</duration>
      <gamecount>N/A</gamecount>
      <startdate>2012-05-10 20:44:52</startdate>
      <currency>USD</currency>
      <nickname>RovarNo1</nickname>
      <bets>N/A</bets>
      <wins>N/A</wins>
      <chipsin>N/A</chipsin>
      <chipsout>N/A</chipsout>
      <ipoints>N/A</ipoints>
      <statuspoints>N/A</statuspoints>
      <awardpoints>N/A</awardpoints>
      <is_asian>0</is_asian>
      <tournamentname>"TURBO" Planter</tournamentname><place>N/A</place><buyin>$10.00+$1.00</buyin> <totalbuyin>N/A</totalbuyin> <ipoints>N/A</ipoints> <win>N/A</win> <statuspoints>N/A</statuspoints> <awardpoints>N/A</awardpoints>
      ...mity001" type="2" sum="600" cards="[cards]"/>
      </round>
      <round no="1">
      <cards type="Pocket" player="oxibenzol">X X</cards><action no="5" player="oxibenzol" type="0" sum="0" cards=""/><cards type="Pocket" player="RovarNo1">D10 DK</cards><action no="6" player="RovarNo1" type="23" sum="1,860" cards=""/><cards type="Pocket" player="SashaKisya">S4 D4</cards><action no="7" player="SashaKisya" type="23" sum="3,270" cards=""/><cards type="Pocket" player="calamity001">X X</cards><action no="8" player="calamity001" type="0" sum="0" cards=""/><cards type="Pocket" player="FISH94">X X</cards><action no="3" player="FISH94" type="0" sum="0" cards=""/><cards type="Pocket" player="cazgaz">X X</cards><action no="4" player="cazgaz" type="0" sum="0" cards=""/>
      </round>
      <round no="2">
      <cards type="Flop" player="">H3 DA DJ</cards>
      </round>
      <round no="3">
      <cards type="Turn" player="">DQ</cards>
      </round>
      <round no="4">
      <cards type="River" player="">C8</cards>
      </round>

      </game></session>



      And this is just right click and copy with stats:


      ***** Hand History for Game 1111111111 ***** (IPoker)
      Tourney Hand NL Texas Hold'em - Thursday, May 10, 09:17:45 ET 2012
      Table TURBO Planter 717754801 (Real Money)
      Seat 3 is the button
      Seat 2: Player2 ( $935.00 USD ) - VPIP: 13, PFR: 3, 3B: 0, AF: 1.3, Hands: 70
      Seat 3: Hero ( $1860.00 USD ) - VPIP: 20, PFR: 16, 3B: 7, AF: 3.9, Hands: 21531
      Seat 5: Player5 ( $3270.00 USD ) - VPIP: 14, PFR: 11, 3B: 5, AF: 5.0, Hands: 274
      Seat 6: Player6 ( $3235.00 USD ) - VPIP: 18, PFR: 12, 3B: 0, AF: 0.0, Hands: 50
      Seat 7: Player7 ( $2880.00 USD ) - VPIP: 21, PFR: 13, 3B: 0, AF: 5.0, Hands: 53
      Seat 9: Player9 ( $2820.00 USD ) - VPIP: 21, PFR: 7, 3B: 4, AF: 2.0, Hands: 58
      Player5 posts small blind [$300.00 USD].
      Player6 posts big blind [$600.00 USD].
      ** Dealing down cards **
      Dealt to Hero [ Td Kd ]
      Player7 folds
      Player9 folds
      Player2 folds
      Hero raises [$1860.00 USD]
      Player5 raises [$2970.00 USD]
      Player6 folds
      ** Dealing Flop ** [ 3h, Ad, Jd ]
      ** Dealing Turn ** [ Qd ]
      ** Dealing River ** [ 8c ]
      Hero wins $4320.00 USD from main pot
      Player5 wins $1410.00 USD from main pot
      Player5 shows [4s, 4d ]
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hi RovarTry,

      the copied hands above are still not working, this time some information out of the middle has been lost (...lamity001" type="2" sum="...).
      Please open the original hand history and try to get the content, don't use a tracked interpretation of the hand, like the one from HM2.
      Maybe it's much easier for you to send the original file via email to us at "application-services[AT]pokerstrategy[DOT]com"?

      Cheers,
      L

      Add: When mailing please refer to ID 1670
    • RovarTry
      RovarTry
      Bronze
      Joined: 10.12.2009 Posts: 843
      OK, i updated hh from WH to local disk. I opened it with notepad and copied text bellow. If this doesn't work, I'm sending you via email.

      Whole turney:
      <?xml version="1.0" encoding="utf-8"?>
      <session sessioncode="5609005471">
      <general>
      <mode>real</mode>
      <gametype>Holdem NL</gametype>
      <tablename>"TURBO" Planter, 717754801</tablename>
      <duration>00:45</duration>
      <gamecount>58</gamecount>
      <startdate>2012-05-10 19:44:23</startdate>
      <currency>USD</currency>
      <nickname>RovarNo1</nickname>
      <bets>37,450.00</bets>
      <wins>35,950.00</wins>
      <chipsin>1,500.00</chipsin>
      <chipsout>0.00</chipsout>
      <ipoints>30</ipoints>
      <statuspoints>30</statuspoints>
      <awardpoints>30</awardpoints>
      <tournamentname>"TURBO" Planter</tournamentname>
      <place>2</place>
      <buyin>$10.00+$1.00</buyin>
      <totalbuyin>$11.00</totalbuyin>
      <ipoints>N/A</ipoints>
      <win>$20.00</win>
      <tournamentcurrency>USD</tournamentcurrency>
      <is_asian>0</is_asian>
      </general>
      <game gamecode="4119484232"><general><startdate>2012-05-10 20:44:52</startdate>
      <servername>poker19.ipoker.com</servername>
      <players><player seat="6" name="calamity001" chips="1,500.00" dealer="0" win="0.00" bet="0.00" rebuy="0" addon=...t="5" name="SashaKisya" chips="6,920.00" dealer="0" win="9,740.00" bet="4,870.00" rebuy="0" addon="0" />
      </players>
      </general>
      <round no="0"><action no="1" player="RovarNo1" actiontxt="SB" turntime="21:26:47" type="1" sum="500.00" />
      <action no="2" player="SashaKisya" actiontxt="BB" turntime="21:26:47" type="2" sum="1,000.00" />
      </round>
      <round no="1"><cards type="Pocket" player="cazgaz">x x</cards>
      <cards type="Pocket" player="RovarNo1">H10 D10</cards>
      <cards type="Pocket" player="SashaKisya">S6 SK</cards>
      <action no="3" player="cazgaz" actiontxt="Fold" turntime="21:26:50" type="0" sum="0.00" />
      <action no="4" player="RovarNo1" actiontxt="Raise To" turntime="21:26:55" type="23" sum="4,870.00" />
      <action no="5" player="SashaKisya" actiontxt="Call" turntime="21:27:02" type="3" sum="3,870.00" />
      </round>
      <round no="2"><cards type="Flop">HK H9 DQ</cards>
      </round>
      <round no="3"><cards type="Turn">H8</cards>
      </round>
      <round no="4"><cards type="River">CA</cards>
      </round>
      </game>
      </session>


      I believe, just a hand:
      </round>
      </game>
      <game gamecode="4119558725"><general><startdate>2012-05-10 21:17:45</startdate>
      <servername>poker19.ipoker.com</servername>
      <players><player seat="6" name="calamity001" chips="3,235.00" dealer="0" win="0.00" bet="600.00" rebuy="0" addon="0" />
      <player seat="9" name="cazgaz" chips="2,820.00" dealer="0" win="0.00" bet="0.00" rebuy="0" addon="0" />
      <player seat="3" name="RovarNo1" chips="1,860.00" dealer="1" win="4,320.00" bet="1,860.00" rebuy="0" addon="0" />
      <player seat="5" name="SashaKisya" chips="3,270.00" dealer="0" win="1,410.00" bet="3,270.00" rebuy="0" addon="0" />
      <player seat="7" name="FISH94" chips="2,880.00" dealer="0" win="0.00" bet="0.00" rebuy="0" addon="0" />
      <player seat="2" name="oxibenzol" chips="935.00" dealer="0" win="0.00" bet="0.00" rebuy="0" addon="0" />
      </players>
      </general>
      <round no="0"><action no="1" player="SashaKisya" actiontxt="SB" turntime="21:17:45" type="1" sum="300.00" />
      <action no="2" player="calamity001" actiontxt="BB" turntime="21:...player="cazgaz">x x</cards>
      <cards type="Pocket" player="RovarNo1">D10 DK</cards>
      <cards type="Pocket" player="SashaKisya">S4 D4</cards>
      <cards type="Pocket" player="FISH94">x x</cards>
      <cards type="Pocket" player="oxibenzol">x x</cards>
      <action no="3" player="FISH94" actiontxt="Fold" turntime="21:17:51" type="0" sum="0.00" />
      <action no="4" player="cazgaz" actiontxt="Fold" turntime="21:17:54" type="0" sum="0.00" />
      <action no="5" player="oxibenzol" actiontxt="Fold" turntime="21:18:00" type="0" sum="0.00" />
      <action no="6" player="RovarNo1" actiontxt="Raise To" turntime="21:18:07" type="23" sum="1,860.00" />
      <action no="7" player="SashaKisya" actiontxt="Raise To" turntime="21:18:14" type="23" sum="3,270.00" />
      <action no="8" player="calamity001" actiontxt="Fold" turntime="21:18:15" type="0" sum="0.00" />
      </round>
      <round no="2"><cards type="Flop">H3 DA DJ</cards>
      </round>
      <round no="3"><cards type="Turn">DQ</cards>
      </round>
      <round no="4"><cards type="River">C8</cards>
      </round>
      </game>
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hello there,

      there is still nothing above that can be parsed using SideKick. Please go ahead and send the original hand history via email.

      Thx,
      L
    • RovarTry
      RovarTry
      Bronze
      Joined: 10.12.2009 Posts: 843
      Mail sent.

      Please let me know if you need anything else.
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hi RovarTry,

      we've received your email and the attached hand history is good, the "Royal Master of Diamonds" kick should have been awarded.
      In order to check what happened during the game we need the SideKick's logfile from the time the royal flush was dealt.

      The latest SideKick version comes with an easy access option to archive the logfiles (using the tray's content menu), just mail us your logfile archive please.

      Thx,
      L
    • RovarTry
      RovarTry
      Bronze
      Joined: 10.12.2009 Posts: 843
      If i look at log files, the 10.5.2012 log is missing, They start at 11.05.2012. I'm positive that my sidekick was running at that time, cuz i've got set over set kick to prove it (it's in my sig)
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      Hello,

      in order to verify and prove a kick we need the original hand history and the logfile from the time the hand was played. While your hand history has been checked ok, your logfile is still missing.
      Please notice that there is nothing we can do without your logfile.

      The SideKick creates up to 10 different logs and stores them in the local SideKick log folder. Please check your logs at:

      %localappdata%\PokerStrategy.com\PokerStrategy.com SideKick\Logs

      Cheers,
      L
    • RovarTry
      RovarTry
      Bronze
      Joined: 10.12.2009 Posts: 843
      Guys, i don't know what else to tell you.

      My sidekick was running (obviously, cuz i have set over set kick from that day) and for some reason only log from that day is missing.



      As you can see from the photo, previous dates are saved in different name date format than the one from 11th.

      Maybe i can't see it but it looks like that 10th is missing. I can send you all log files but they are round 136MB big and i can't send them via email. If you wish i can upload it to dropbox or rapidshare.
    • Larres
      Larres
      Bronze
      Joined: 07.09.2009 Posts: 2,402
      OK, let me see what we can do, but I can't guarantee anything.

      Cheers,
      L