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starting capital expired. made deposit, but where is bonus?

    • gavinonymous
      gavinonymous
      Bronze
      Joined: 18.12.2008 Posts: 1,146
      I got a starting capital for poker700. It expired (I wasn't able to play enough due to a move) I had 10$ showing at the time.

      I followed the instructions to deposit and release the rest of the starting capital, also to get the bonus.

      The deposit went in fine, and I got a message that I had a $10 bonus.

      I went to ccheck the bonus status in my account but there is no bonus showing, also there is no $50 capital all released.

      Am I missing something or being impatient?

      Thanks for any help. Also, when do the bonus SP kick in for the deposit? It sounded too good to be true, I hope it isn't.

      Thanks for any info.
  • 4 replies
    • gavinonymous
      gavinonymous
      Bronze
      Joined: 18.12.2008 Posts: 1,146
      Ok, support was nice to explain the bonus and release of the funds in a few deays.

      It also seems I am still restricted from playing due to BRM, but I have deposited? what's wrong? I appreciate the concern for my BRM, but I thought restrictions would also be lifted.

      maybe I'm impatient, but I want to play using my whole BR now.
      \

      Update: support at 770 removed the restriction when I asked. I am very pleased - now to see if I can find some good MTSNG's.. wish me luck
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,030
      Hey gavinonymous!

      Have you sorted everything now? Or do you need our assistance with something?


      Regards,
      Gary
    • gavinonymous
      gavinonymous
      Bronze
      Joined: 18.12.2008 Posts: 1,146
      I'm assured everything is ok but takes some time.

      I was just wondering when only $10 more showed up and not $40 and no SP's as of yet, but if it takes a few days I can understand. I'm so impatient.

      thanks :)
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,030
      No worries :)

      Glad to see you're OK now!

      Don't hesitate to shout if you ever need us :s_thumbsup:


      Best regards,
      Gary