PokerStrategy Weekly $1,000 Depositors Freeroll

  • 4 replies
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      Hi there dad945!

      When did you make your deposit? Maybe the second ticket will be released next week? How long is it since you contacted their support?


      Regards,
      Gary
    • dad945
      dad945
      Bronze
      Joined: 19.11.2010 Posts: 17
      I made deposit on 11. 06.
      Got one ticket and I've used it on 12.06
      And I wrote on 14.06 to poker770 support.
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      Originally posted by dad945
      I made deposit on 11. 06.
      Got one ticket and I've used it on 12.06
      And I wrote on 14.06 to poker770 support.
      This is very unusual :( We do have a Poker770 representative here. Hopefully they will spot this thread. In the meantime please contact their support again and hopefully they can sort this issue for you.


      All the best,
      Gary
    • support770
      support770
      Bronze
      Joined: 13.09.2011 Posts: 834
      Hi guys,

      Thanks for bringing this up!

      For clarification purposes we remind you that:

      - indeed, in the Terms and Conditions of this promo it is said that "If you deposit $100 or more, you get 2 tokens!"

      But, there is also a Note, quite visible for that matter, according to which: "You can only get 2 tokens every 2 weeks and once earned they are valid for 1 month."

      This means that whenever the tokens are granted, our department in charge has to take into account the abve conditions.

      Dear dad945, we kindly invite you to check your e-mail as you most likely received a message with a thorough explanation about this token.

      Thanks again guys for your remarks and feel free to contact our customer support whenever you have a question.

      All the best,

      Yoanna