Weekly depositor freeroll froze

  • 12 replies
    • wizo656
      wizo656
      Gold
      Joined: 28.12.2008 Posts: 187
      Cash games work normally.
    • dialbo
      dialbo
      Bronze
      Joined: 13.10.2010 Posts: 1,313
      for me is also paused on lvl10 (200/400 -40), any suggestion?
    • dialbo
      dialbo
      Bronze
      Joined: 13.10.2010 Posts: 1,313
      now its on "Connection Lost"
    • dialbo
      dialbo
      Bronze
      Joined: 13.10.2010 Posts: 1,313
      table closed, and cant find the tour any more... :( :( :( ty ty ty
    • wizo656
      wizo656
      Gold
      Joined: 28.12.2008 Posts: 187
      Same situation here. :/
    • dialbo
      dialbo
      Bronze
      Joined: 13.10.2010 Posts: 1,313
      I was avg, but i fill, that from now I will be in godlikemod on this tour, and I should win it...

      + I am the noobest in the promotion :(

      Number of Football Players collected to date: 134
      Prize(s) won to date: Cash prize: $0
      Points: 85
      Freerolls: $2000 Championship Challenge, $4000 Championship Challenge, $10000 Championship Challenge, $7500 Championship Challenge, $1000 Championship Challenge, $5000 Championship Challenge
      Number of teams collected to date: 0
      Prize(s) won to date: Cash prize: $0
      Number of groups collected to date: 0
      Prize(s) won to date: Cash prize: $0
    • ChiTheoK0To
      ChiTheoK0To
      Bronze
      Joined: 30.12.2010 Posts: 126
      I've been 22 or somethings like that, long time no play poker :f_confused:
      4:20 am now, better I go to bet :f_love:
    • wizo656
      wizo656
      Gold
      Joined: 28.12.2008 Posts: 187
      This is the answer I received from them:

      Thank you for contacting Customer Service.

      I am sorry if any inconvenience has been encountered.

      Today we had slight technical difficulties with our services, which may have affected your access to our games. I see that the game is not yet settled, and our respective department will needs more time to credit the respective payouts.

      Any refunds for real money games will be paid in accordance with our Terms and Conditions. For more information you may refer to this link from our site:

      http://www.wptpoker.com/how_to_play/using-our-poker-table/game_fairness_and_security/disconnection_and_cancellation_policy.html

      Please note that for any Freeroll tournament cancelled there will not by any refunds according to our Tournament Cancellation Policy. For your reference please check point 32 from the link below:

      http://www.wptpoker.com/tournaments/tournament_rules.html

      We sincerely apologize for all the inconvenience this might have caused you. Your patience and understanding on this matter will be highly appreciated, and we hope that this situation will not diminish your satisfaction with our games.

      In case you have further questions, we will be more than happy to assist you. We are available 24/7.

      Thank you for choosing us as your online gaming site.

      Best regards,

      Vladislav

      Customer Service

      This is what is written in their rules:
      33. Play money and freeroll tournaments: Cancelled tournaments without a real money buy-in are considered to have not been played. This includes play money tournaments, play money freerolls, and real money freerolls. The prize pools for these tournaments will not be redistributed, and no compensation will be awarded to players who are still in the tournament at the time of cancellation.

      So I guess they don't intend to do anything about it. Shouldn't they at least double the prizepool for next week's tourney?
    • dialbo
      dialbo
      Bronze
      Joined: 13.10.2010 Posts: 1,313
      Ty, Ty, TY

      Dear XXXX,

      Due to unforeseen circumstances we were forced to cancel tournament "PokerStrategy Weekly $2280 Depositor Freeroll". We apologize for the inconvenience caused due to the cancellation of the tournament.

      At the time of cancellation, players were awarded prize money corresponding to the rank to be awarded to the next eliminated player. Following this 50% of the remaining prize pool has been divided equally and 50% has been divided based on the chip count of each remaining player.

      $ 14.88 USD have been added into your account as per the following statement:
      Tournament id: 2655504 Name: PokerStrategy Weekly $2280 Depositor Freeroll
      Buy-In: $ 0.00 USD (No Fee) Total Players to start: 458
      Players at the time of cancellation:133 Level at the time of cancellation: null
      Limit: No Limits Total Chips in play: 1,374,000.00

      Total Buy-in collected = $ 0.00 USD
      Initial Added money = $ 2,280.00 USD
      Additional Money due to cancellation = $ 0.00 USD
      Prize Money already given = $ 0.00 USD
      Total prize pool = $ 0.00 USD + $ 2,280.00 USD - $ 0.00 USD = $ 2,280.00 USD
      Minimum prize pool award = $ 0.00 USD * 133 = $ 0.00 USD

      Prize pool to be divided equally = ($ 2,280.00 USD - $ 0.00 USD) / 2 = $ 1,140.00 USD
      Prize pool to be divided based on chip count = ($ 2,280.00 USD - $ 0.00 USD) / 2 = $ 1,140.00 USD

      When the tournament was called off, you were seated at 'Table 3243522' and you had 7600 tournament chips.

      Your share of the minimum prize pool award = $ 0.00 USD
      Your share in money equally divided = $ 1,140.00 USD/133 = $ 8.57 USD
      Your share based on your chip count = $ 1,140.00 USD * (7600/1374000) = $ 6.30 USD
      Your Entry Fee = $ 0.00 USD
      Extra Added into your account = $ 0.00 USD
      Total money refunded = $ 14.88 USD

      We apologize for any inconvenience we may have caused you. Thank you for playing.

      Sincerely,
      The WPT Poker Team
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      Thank you for the update diablo :)

      Did everyone get sorted with their fair share of the prizepool?


      Regards,
      Gary
    • amater0001
      amater0001
      Bronze
      Joined: 07.04.2011 Posts: 182
      Yep.

      Got about 17$ which is cool
    • wizo656
      wizo656
      Gold
      Joined: 28.12.2008 Posts: 187
      Me too. 18$ :)