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Severe problem with Ongame software , Pokerstrategy help needed

    • maritsula
      Joined: 19.12.2011 Posts: 905
      I would like to draw attention to a problem with ongame software .
      When playing multi table tournaments, and the player gets moved to another table, all the games freeze for a period of 10 seconds up to 3 minutes.

      I and many others have contacted betfair about this issue but we didnt get a reply. Personally I ve sent an email to betfair support adressing this issue 3 weeks ago and I didnt receive a reply .

      I would like to ask Pokerstrategy as an affiliate , to contact ongame directly or through betfair/bwin/europoker and tell them about this problem and then inform us, the players. This software problem is causing us to loose much money and it makes multitabling impossible. There is a similar thread where PS members are compaining about the same thing Lagging on Betfair. Anyone else?

      I hope you take this matter seriously and act accordingly.
      Thank you
  • 14 replies