invite a friend help

    • LancePurnell
      LancePurnell
      Bronze
      Joined: 20.12.2009 Posts: 9
      Hello, i have been with pokerstrategy for sometime now and while ive been here i have invited a few family members, they have earned enough pokerstrategy points for me to receive the invite a friend money, but i only received it for 1 person so far. but the others i have not been credited for and they have the required points. Can someone look into this?


      cheers, Lance
  • 9 replies
    • VorpalF2F
      VorpalF2F
      Super Moderator
      Super Moderator
      Joined: 02.09.2010 Posts: 8,901
      Hi,
      I suggest you contact customer support giving them the full particulars.

      Hopefully they will be able to sort this out.

      Regards,
      --VS
    • fruktpuff
      fruktpuff
      Bronze
      Joined: 24.09.2010 Posts: 3,982
      Hi LancePurnell,

      When it comes to your friends earning StrategyPoints towards Tell-a-Friend rewards for you, only standard StrategyPoints for play earned at any of our partner rooms count towards the milestones that yield rewards for you.

      It is possible that your friends have reached certain numbers on their profile which includes Bonus StrategyPoints, but these do not count towards your earnings. Examples of Bonus StrategyPoints could be the 10 StrategyPoints per day you earn at least one StrategyPoints, or 1 StrategyPoint per dollar deposited at some of our partner rooms.

      In order to keep track of how much your friends have earned towards their milestone numbers for your earnings, please check the link below:

      http://www.pokerstrategy.com/tell-a-friend/recruited-friends/

      Hopefully this should answer your questions, but let me know if there's anything else I can help with.

      Regards,
      Richard
    • LancePurnell
      LancePurnell
      Bronze
      Joined: 20.12.2009 Posts: 9
      M****3 09 Dec 11 - 93
      N****2 21 Sep 11- 267
      j****8 12 Sep 10- 19
      z****r 11 Jan 10- 0

      but i only got paid for one.


      shall i send a ticket to support?


      cheers, Lance
    • Amnesia85
      Amnesia85
      Bronze
      Joined: 28.02.2010 Posts: 1,518
      Your referred member earns ... You earn ...
      100 StrategyPoints $25
      500 StrategyPoints $25
      2,000 StrategyPoints $50
      5,000 StrategyPoints $150
      20,000 StrategyPoints $250
      Total up to $500


      So i don't know if those guys where invited be4 the change but now you only have 1 person who made you 25$ and another one who is pretty close :D
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,921
      Originally posted by Amnesia85
      Your referred member earns ... You earn ...
      100 StrategyPoints $25
      500 StrategyPoints $25
      2,000 StrategyPoints $50
      5,000 StrategyPoints $150
      20,000 StrategyPoints $250
      Total up to $500


      So i don't know if those guys where invited be4 the change but now you only have 1 person who made you 25$ and another one who is pretty close :D
      This is correct, cheers for that Amnesia85 :)
    • Amnesia85
      Amnesia85
      Bronze
      Joined: 28.02.2010 Posts: 1,518
      Originally posted by HollyMichelle
      Originally posted by Amnesia85
      Your referred member earns ... You earn ...
      100 StrategyPoints $25
      500 StrategyPoints $25
      2,000 StrategyPoints $50
      5,000 StrategyPoints $150
      20,000 StrategyPoints $250
      Total up to $500


      So i don't know if those guys where invited be4 the change but now you only have 1 person who made you 25$ and another one who is pretty close :D
      This is correct, cheers for that Amnesia85 :)


      Well, i suck @ poker so i might as well do some community service :P
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,921
      Originally posted by Amnesia85
      Originally posted by HollyMichelle
      Originally posted by Amnesia85
      Your referred member earns ... You earn ...
      100 StrategyPoints $25
      500 StrategyPoints $25
      2,000 StrategyPoints $50
      5,000 StrategyPoints $150
      20,000 StrategyPoints $250
      Total up to $500


      So i don't know if those guys where invited be4 the change but now you only have 1 person who made you 25$ and another one who is pretty close :D
      This is correct, cheers for that Amnesia85 :)


      Well, i suck @ poker so i might as well do some community service :P
      :D help is always appreciated!
    • LancePurnell
      LancePurnell
      Bronze
      Joined: 20.12.2009 Posts: 9
      no these was all well before the change look at the dates..


      cheers, Lance
    • LancePurnell
      LancePurnell
      Bronze
      Joined: 20.12.2009 Posts: 9
      support have sorted this out for me, cheers