Having some trouble

  • 3 replies
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello DrFunk,

      You need to be sure that you have deleted your browser cookies before downloading the software over that link.

      After you have installed the software over the correct link - create your account. If you still cannot see the information sharing please contact the PokerStars support and inform them of your problem.

      Best regards,
      SoyCD
    • DrFunk
      DrFunk
      Bronze
      Joined: 07.01.2008 Posts: 348
      It works now, but when i enter bonus code "PSVIP100" while depositing it does not recognize it... Now what do I do?

      I have read that you need to wait a day or so before using the bonus code? Should I write the support?
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Originally posted by DrFunk
      It works now, but when i enter bonus code "PSVIP100" while depositing it does not recognize it... Now what do I do?

      I have read that you need to wait a day or so before using the bonus code? Should I write the support?
      Im guessing it works now?

      You do in fact have to wait ~24 hours until the bonus has been added to your account (since it has to be done manually)

      Best regards,
      SoyCD