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side kick crashes

    • farbwenz
      farbwenz
      Bronze
      Joined: 01.01.2010 Posts: 359
      the header says everything: I can open it, and it seems to be working in the background, as it still awards me some kicks (including the 3000 hands kick for example). but as soon as I click either on the kick to see what I just earned, or open it by clicking on the systems tray item, it crashes with the typical non-informative windows warning "has encountered error and crashed" where I can choose to look for online solutions. the details says the following:

      Problemsignatur:
      Problemereignisname: CLR20r3
      Problemsignatur 01: psc.tray.exe
      Problemsignatur 02: 1.0.50815.2
      Problemsignatur 03: 502b731f
      Problemsignatur 04: System.Core
      Problemsignatur 05: 4.0.0.0
      Problemsignatur 06: 4ba1dfee
      Problemsignatur 07: 43e
      Problemsignatur 08: 4d
      Problemsignatur 09: System.AggregateException
      Betriebsystemversion: 6.1.7601.2.1.0.768.3
      Gebietsschema-ID: 1031
      Zusatzinformation 1: 0a9e
      Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
      Zusatzinformation 3: 0a9e
      Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

      Lesen Sie unsere Datenschutzbestimmungen online:
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      Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
      C:\Windows\system32\de-DE\erofflps.txt


      #-------------------------------------

      yesterday it still worked, I did not install anything new so i have no idea what has changed. I play on wpt poker, 9 tabling cash games and use win 7 32 bit on a 4 gbram, 2 ghz computer. quite annoying, because i use that program to keep track of the number of hands^^
  • 3 replies
    • a4uks1
      a4uks1
      Bronze
      Joined: 31.03.2011 Posts: 1
      I used it only first time when i instaled it, after next restart he just crashed all the time wasn eaven counting hands or work.. Disaster i regret i instaled him. In the end it my pc started to lagg....
    • lilmissy2700
      lilmissy2700
      Bronze
      Joined: 16.01.2011 Posts: 7
      I have been getting the same errors every time i attempt to open the sidekick on my laptop. Been unable to use it for a few days. Still working fine on my desktop though.
      I even tried re-installing but that didn't help. Hopefully an update is put out soon to fix this.
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hi guys,

      I've asked my colleagues to take a look at this.

      Michael will post here as soon as possible.

      BR
      Markus