[2028] Sidekick not recording all hands on Party Poker

    • odin444
      odin444
      Bronze
      Joined: 04.09.2011 Posts: 52
      Hi there

      I started using sidekick with poker 770 which seems to be fine but on party poker, when I'm playing more than one sng at a time, it only seems to record hands from one table.

      I have sent an email with the logfiles to the application services address

      Hope this all makes sense

      Thanks

      Odin
  • 3 replies
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hi odin444,

      there are currently problems in PartyPokers software that lead to hand history files that are uncomplete or never saved at all.

      We have to wait for PartyPokers response and a bugfix for this problem.

      Unfortunately, for now there is nothing that could be done about this.

      Please note: Multi Table Tournaments are currently not supported by SideKick.
    • odin444
      odin444
      Bronze
      Joined: 04.09.2011 Posts: 52
      Ok, cheers for letting me know mrk1988
    • VorpalF2F
      VorpalF2F
      Super Moderator
      Super Moderator
      Joined: 02.09.2010 Posts: 8,914
      Originally posted by mrk1988
      Hi odin444,

      there are currently problems in PartyPokers software that lead to hand history files that are uncomplete or never saved at all.
      Party did an update for me today.
      It may be several days old, as I haven't played there in a week or so.

      Although it saved the HH, and HM2 displayed the HUD correctly, SK did not update at all.

      The time display on the Party client was showing EDT, whereas I am in PDT.

      I tried switching it.
      At that point, the "Active Session" display on HM2 stopped counting hands, the HUD kept chugging merrily along, but SK showed no change.

      I did not restart SK though.