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are they gonna send the money?(been waiting for a week now)

    • He5ham
      He5ham
      Bronze
      Joined: 16.06.2008 Posts: 3
      I've been waiting for 7 days, sent the ID twice mentioning that it's not in english in the first time, and then on the second time I was asked to send a better image, do it take like 48 hours just to reply to an email or what?
      someone PLEASE help out!
  • 1 reply
    • TribunCaesar
      TribunCaesar
      Bronze
      Joined: 29.04.2007 Posts: 13,264
      Hi He5ham,

      have you send your ID to security@pokerstrategy.com from the e-mail you signed up with? If not, please do so and enter "ID Check He5ham" as subject. If you already did that please be a little bit more patient, it might take some time till the support processed the ID check due to many requests at the moment. I am sorry for the inconvenience.

      Best regards,
      TribunCaesar