didn't enter bonus code

    • urmo1
      urmo1
      Black
      Joined: 02.03.2008 Posts: 718
      I didn't enter bonus code psvip100 becose it was wrong i couldent use it,then i realised that i missed step 2 >http://www.pokerstrategy.com/bonus/detail/424/
      Then i sended email to support to get bonus still and now i got it.But can i somehow get pokerstrategy points to ? My email conversation is here :
      sorry for bad english



      > Date: Thu, 26 Jun 2008 05:37:08 -0400
      > From: support@pokerstars.com
      > To: urmo7@hotmail.com
      > Subject: RE: PokerStrategy first deposit bonus
      >
      > Hello Tõnu,
      >
      > I'm afraid I am unable to determine the nature of your query from the
      > details that you have given.
      >
      > Please send us another email with details of the problems that you are
      > experiencing so that we may assist you further.
      > Regards,
      >
      > MichaelT
      > PokerStars Support Team
      >
      >
      >
      >
      >
      > ----- Original Message -----
      > From: urmo7@hotmail.com
      > Sent: 2008/06/26 05:05:13
      > To: support@pokerstars.com
      > Subject: RE: PokerStrategy first deposit bonus
      >
      > >
      > >i'm happy that you finaly did it,but can i now pokerstrategy page
      > pokerstrategy points ?
      > >http://www.pokerstrategy.com/bonus/detail/424/
      > >Becose i missed step 2 ?
      > >
      > >
      > >
      > >
      > >> Date: Wed, 25 Jun 2008 12:09:00 -0400
      > >> From: support@pokerstars.com
      > >> To: urmo7@hotmail.com
      > >> Subject: PokerStrategy first deposit bonus
      > >>
      > >> Hello,
      > >>
      > >> PokerStars is glad to contact you.
      > >>
      > >> We do apologise for the delay in replying to you.
      > >>
      > >> We have applied the PokerStrategy first deposit bonus to your recent
      > >> deposit. Starting now, you will be earning Frequent Player Points (FPPs)
      > >> towards the
      > >> release of that bonus to your cash account. Once you have earned the
      > >> required Base FPP as dictated by the current promotion, your bonus money
      > >> will be released.
      > >>
      > >> You may check the status of your bonus at any time from the cashier
      > >> window in the lobby. From within the Cashier, click on "Check My Bonus
      > >> Status" for a view of the number of Base FPPs you have left to
      > >> accumulate to earn the bonus money.
      > >>
      > >> Thank you very much for choosing PokerStars. We wish you all the best in
      > >> our games, and a pleasant playing experience.
      > >>
      > >> Regards,
      > >>
      > >> Giovanni
      > >> PokerStars Support Team
  • 4 replies
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello urmo1,

      If you have received the bonus - then it seems that you are tracked correctly. In order to receive StrategyPoints it is important that you follow step #5 and activate information sharing. If this doesn't work try sending them another mail stating something along the lines of:
      ---
      Dear PokerStars support,

      I tried to create an account at your site using the instructions detailed to me by PokerStrategy.com but now see in the guide that I forgot to enter "pokerstrategy.com-reveng" into the marketingcode field. Is everything ok despite this? Can you help me activate the information sharing?

      Best regards,

      ---

      Hope to have helped :)

      Best regards,
      SoyCD
    • cannell555
      cannell555
      Bronze
      Joined: 06.03.2008 Posts: 2,410
      Originally posted by SoyCD

      I tried to create an account at your site using the instructions detailed to me by PokerStrategy.com but now see in the guide that I forgot to enter "pokerstrategy.com-reveng" into the marketingcode field.

      If it doesn't work, at least they will die from loss of air. Thats one looonnnggg sentence.
    • urmo1
      urmo1
      Black
      Joined: 02.03.2008 Posts: 718
      thanks SoyCD now it works
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Originally posted by urmo1
      thanks SoyCD now it works
      Thats great urmo1 :)


      @cannell555: lol :)