HEM1 Replayer HUD not working | Hold'em and Omaha Manager

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- MP89EST
  
  Bronze
  Joined: 30.03.2008 Posts: 385
  - 10.11.2012, 14:23
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  Hi my HEM1 replayer HUD hasn't worked since yesterday. It shows up on the table manager, but no HUD pops up on the replayer.
  How can I solve this problem?
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7 replies
- netsrak
  
  Gold
  Joined: 11.03.2006 Posts: 37,385
  - 11.11.2012, 11:00
  - 0
  Reboot your computer and try again.
  
  If you run a manual import (import file or import from folder) before starting the replayer the hud will not work.
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- MP89EST
  
  Bronze
  Joined: 30.03.2008 Posts: 385
  - 11.11.2012, 12:44
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  It did not help.
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- netsrak
  
  Gold
  Joined: 11.03.2006 Posts: 37,385
  - 12.11.2012, 17:18
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  Which site are the hands from, which gametype?
  
  Are you using any 3rd party firewall, anti-spyware, adaware, tuning or registry cleaning programs? and if yes which ones?
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- MP89EST
  
  Bronze
  Joined: 30.03.2008 Posts: 385
  - 12.11.2012, 19:44
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  From Ongame 5max SNGs.
  I use windows firewall, windows security essentials and occasionally CCleaner.
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- netsrak
  
  Gold
  Joined: 11.03.2006 Posts: 37,385
  - 14.11.2012, 08:34
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  I'm not sure if it helps but can you try this 1.12.11 internal prerelease? http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_10Oct2012.exe
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- MP89EST
  
  Bronze
  Joined: 30.03.2008 Posts: 385
  - 14.11.2012, 10:29
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  I did the update and it did not help. I tried also on different database and there was also the same problem.
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- netsrak
  
  Gold
  Joined: 11.03.2006 Posts: 37,385
  - 15.11.2012, 08:34
  - 0
  Can you mail me the hands for some sample tourneys?
  You find them in the archive folder (default c:\hmarchive).
  Please zip them and send them with link to this thread to netsrak@holdemmanager.net and i'll try to reproduce the problem.
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