everest tracking | Everest Poker (iPoker Network)

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- zumpar
  
  Bronze
  Joined: 05.02.2012 Posts: 1,185
  - 13.11.2012, 15:40
  - 0
  Anyone knows when is PS going to re-track Everest players? Im sill receiving no points.
  
  Also, anyone else having problem with notes on opponents? They keep disappearing every time i log out.
  
  ?
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60 replies
- UPAY4DINNER
  
  Silver
  Joined: 27.09.2009 Posts: 22,026
  - 15.11.2012, 08:25
  - 0
  Hey zumpar,
  
  Apologies for the delayed reply here.
  
  The tracking of points will be fixed as soon as possible. Don't worry all your previous play will be rewarded in StrategyPoints as soon as we have the data from Everest
  
  Thank you for your continued patience!
  
  All the best,
  Gary
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- XZaar
  
  Bronze
  Joined: 22.01.2010 Posts: 129
  - 18.11.2012, 10:55
  - 0
  Did anyone get any strategy points yet? I talked with everest support yesterday and they said that data was send.
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- zumpar
  
  Bronze
  Joined: 05.02.2012 Posts: 1,185
  - 18.11.2012, 19:52
  - 0
  no points yet, PS said it should be done soon tho
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- UPAY4DINNER
  
  Silver
  Joined: 27.09.2009 Posts: 22,026
  - 18.11.2012, 20:02
  - 0
  Hey guys,
  
  You can ask our customer support team for an update as unfortunately I have no news for you at the minute.
  
  As stated above though - don't worry all your play will be rewarded with StrategyPoints
  
  Thank you for your patience,
  Gary
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- dragan2171
  
  Gold
  Joined: 03.03.2011 Posts: 118
  - 24.11.2012, 07:21
  - 0
  no points yet >?
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- UPAY4DINNER
  
  Silver
  Joined: 27.09.2009 Posts: 22,026
  - 24.11.2012, 09:42
  - 0
  Originally posted by HollyMichelle
  Hey guys,
  
  You can ask our customer support team for an update as unfortunately I have no news for you at the minute.
  
  As stated above though - don't worry all your play will be rewarded with StrategyPoints
  
  Thank you for your patience,
  Gary
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- zumpar
  
  Bronze
  Joined: 05.02.2012 Posts: 1,185
  - 25.11.2012, 00:11
  - 0
  nope...
  
  i was really looking forward to have a chance of reaching platinum due to the november 3.5+3.5SP's/$1 rake promotion, but now i dont think its gonna happen
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- UPAY4DINNER
  
  Silver
  Joined: 27.09.2009 Posts: 22,026
  - 25.11.2012, 09:35
  - 0
  Hi guys,
  
  Did our customer support give you any information?
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- zumpar
  
  Bronze
  Joined: 05.02.2012 Posts: 1,185
  - 25.11.2012, 09:57
  - 0
  - This post has been edited 1 time(s), it was last edited by zumpar: 25.11.2012 09:58.
  Dear zumpar,
  
  Thank you for your message.
  
  Unfortunately, we haven't receive correct data from Everest poker yet. Poker room is working on this issue.
  
  Thank you for your patience in advance.
  
  Please don't hesitate to contact us should you have any other questions. We will be happy to help you.
  
  Kind regards,
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- UPAY4DINNER
  
  Silver
  Joined: 27.09.2009 Posts: 22,026
  - 25.11.2012, 10:00
  - 0
  Thank you zumpar
  
  Hopefully these ongoing issues get sorted soon
  
  Thank you for your patience,
  Gary
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- IngridN
  
  Bronze
  Joined: 02.03.2011 Posts: 12,162
  - 25.11.2012, 13:03
  - 0
  Hi guys,
  
  I know this is very frustrating, we're working on solving this issue.
  
  Also, regarding your statuses, please send me an email with a proof of your rake amount (official email from Everest about your activity ~ Summit Points) : ingrid.nagy@pokerstrategy.com and I'll sort it out for you.
  
  Happy Sunday
  Ingrid
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- XZaar
  
  Bronze
  Joined: 22.01.2010 Posts: 129
  - 29.11.2012, 12:33
  - 0
  So as it seems from Saturday we will be all bronze members?
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- IngridN
  
  Bronze
  Joined: 02.03.2011 Posts: 12,162
  - 29.11.2012, 13:02
  - 0
  Originally posted by XZaar
  So as it seems from Saturday we will be all bronze members?
  NO! contact me
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- acetbfish
  
  Bronze
  Joined: 11.03.2011 Posts: 804
  - 30.11.2012, 06:06
  - 0
  Ingrid I have also sent you an email regarding this issue
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- XZaar
  
  Bronze
  Joined: 22.01.2010 Posts: 129
  - 30.11.2012, 11:57
  - 0
  Yeah me too waiting for reply.
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- UPAY4DINNER
  
  Silver
  Joined: 27.09.2009 Posts: 22,026
  - 30.11.2012, 20:04
  - 0
  Hey guys,
  
  I am sure Ingrid will be with you asap
  
  Have a great weekend!
  Gary
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- dragan2171
  
  Gold
  Joined: 03.03.2011 Posts: 118
  - 01.12.2012, 09:58
  - 0
  Originally posted by IngridN
  
  Originally posted by XZaar
  So as it seems from Saturday we will be all bronze members?
  NO! contact me
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- zumpar
  
  Bronze
  Joined: 05.02.2012 Posts: 1,185
  - 01.12.2012, 10:06
  - 0
  Bronze, here we go.....
  
  weeeeeeeeeeeeee
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- UPAY4DINNER
  
  Silver
  Joined: 27.09.2009 Posts: 22,026
  - 01.12.2012, 10:14
  - 0
  Hey guys,
  
  If you have contacted Ingrid then everything will be solved within the coming days. Please give her some time as she is a very busy lady
  
  If you have not contacted her yet then please do!
  
  Thank you for your patience and have a great weekend!
  
  Gary
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