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Pokerstars client won't open links in browser

    • TiciBoy
      TiciBoy
      Bronze
      Joined: 13.01.2010 Posts: 1,235
      I have a problem with Stars client. When I click on the banners with promotions (or on something that should open a link in web browser), I get an error message saying something like "There is no program that can do the requested task".

      I use Windows 8 and everything else works without problems...only this. And it's annoying, since I also can't deposits via Skrill on Stars.


      Anyone else encountered this?
  • 10 replies
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,027
      Hey TiciBoy,

      No problems to report this end although I do have Windows 7. Probably best to ask PokerStars support about this one ;)

      Why can't you deposit via Skrill? I made a deposit albeit late last year via Skrill without any problems?



      Regards,
      Gary
    • TiciBoy
      TiciBoy
      Bronze
      Joined: 13.01.2010 Posts: 1,235
      Well, after you enter skrill email and amount to deposit, web browser should open a window where you enter password and security code...and my Pokerstars client won't open web browser.
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,027
      Ah, obviously! :facepalm:

      Have you spoken with support?
    • peche025
      peche025
      Bronze
      Joined: 14.12.2008 Posts: 1,387
      Has anyone else had this problem/have a solution?

      I have the same problem
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,027
      Hey peche025,

      As suggested above it's best to contact PokerStars support for an answer to this one :)

      Please let us know what they say :)


      Regards,
      Gary.
    • chewbacca10
      chewbacca10
      Basic
      Joined: 03.06.2014 Posts: 6
      Hello

      peche025 and TiciBoy

      I encounter the same problem.

      How did you fix it?

      Thank you

      Cyril
    • TheMarxBros3
      TheMarxBros3
      Bronze
      Joined: 21.09.2008 Posts: 1,346
      Pokerstars client will only work if you use google chrome. This is stated somewhere on their home page.
      This was changed about 3 weeks ago I think.
      I have google chrome in the background as I don't normally use it. It works when I am on pokerstars only. I use firefox for everything else.
      I hope that helps.
    • chewbacca10
      chewbacca10
      Basic
      Joined: 03.06.2014 Posts: 6
      Hi TheMarxBros3
      Thank you for your help.
      I installed Chrome on my computer and set it up as default browser.

      It does not change anything.

      Do I have to do anything else??

      When you say "in the background" what do you mean?

      thanks again for your help

      Cyril
    • TheMarxBros3
      TheMarxBros3
      Bronze
      Joined: 21.09.2008 Posts: 1,346
      Originally posted by chewbacca10
      Hi TheMarxBros3
      Thank you for your help.
      I installed Chrome on my computer and set it up as default browser.

      It does not change anything.

      Do I have to do anything else??

      When you say "in the background" what do you mean?

      thanks again for your help

      Cyril
      I'm sorry but I am now at a loss. I have chrome but it is not my default browser. It only comes on when I use the stars client.
      I guess you will have to go with plan B and contact their support.
      VorpalF2F is the computer expert here. Leave him a message on his page. It is a shot in the dark but he may be able to help.
      Good luck. Sorry I am not more useful but that is the extent of my knowledge in these things. :(
    • chewbacca10
      chewbacca10
      Basic
      Joined: 03.06.2014 Posts: 6
      ok no problem.

      I will keep searching for a solution...

      Thank you for your time