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not responding

  • 3 replies
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,027
      Hey slade4u,

      You will have to give us some more information if we are going to be able to help you :)

      What exactly is the problem? Can you load PokerStars, are you stuck in game? Can you provide some screen shots or links to screen shots as you are a basic member.

      Hope to hear from you soon,
      Gary
    • slade4u
      slade4u
      Basic
      Joined: 18.03.2013 Posts: 2
      after i did a poker stars update,whenever i wanted to log in,when i hit the enter button,
      i received ( not responding)
      poker stars support can not find a solution.i have uninstalled and downloaded
      new pokerstars.com downloads,,,,no success,hope you can help
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,027
      Hey again,

      Unfortunately I am not a whiz with these situations. I am surprised PokerStars support cannot assist you with this. They will certainly know more about this than I do.

      Maybe a kind member has had previous experiences with this and can help.

      I'll move this to the PokerStars board :)


      Regards,
      Gary