Blocked account

    • Troleibusas112
      Troleibusas112
      Gold
      Joined: 04.03.2011 Posts: 13
      Hi all. I want to ask for help.I have a problem with PartyPoker. 21.03.2013 party poker blocked account and confiscated funds. So i wrote to live chat and they wrote to me that my account is permanently suspended for usin Artificial Intelligence program to automate my actions. Basicaly they acused my of being a bot. I used only HoldemManager and while before my last cash out I tried for about two weeks table scaner turbo. No other program I have not used and never even installed on my PC. Tell me what to do in this situation, and where to go. Can I in any way to prove my innocence? I would be grateful for any help.

      My nickname at PP is Bosas1 and I play at Nl25.

      The only difference in my play was that I played much more hands in last month compared with my regular month. But for that I have a good reason I wonted to dominate a country at world domination promo, but I failed there. Moreover in that month I lost 1400$ because I grinded in 9 tables with is unusual for me. I can't image anything else that made them confused.

      Is anybody else had same problem? How it ended?

      Thanks

      P.S. Before i changed my nick at PP I was Troleibusas1
  • 11 replies
    • SPeedFANat1c
      SPeedFANat1c
      Gold
      Joined: 04.01.2009 Posts: 5,069
      sorry to hear that. but wow, lost 1400 at nl25 :) so how much is left in your account, how much they steal from you?

      But one more reason to not play there.
    • Troleibusas112
      Troleibusas112
      Gold
      Joined: 04.03.2011 Posts: 13
      Today I talked with support via live chat. And I was told that in monday bot specialist will call me and then will decide if I am a bot or not.
      Now I just wondering how to tell them so many arguments via call.
      The arguments that I am not a bot:
      1. I wasn’t playing constantly on the same level. In the first session of the day my results was the best. . Even in the first hour or two I played much better then in third or fourth. Basicaly I had abou three sometimes four sessions per day. And after the last session I always blamed myself for playing. Because I always lost in my night session. And this session most of the time where longest. Because I always wonted to rebound my money. Offcorse I ended by losing even more money. It comes to a second reason- Bots do not tillt. And I was on a big tilt.
      3. As I wasn’t confident playing 9 tables as I did that last month. A several times I folded AA preflop. Folded a KK on 229K board. Also a QQ set. If I would look into it I would found even more hands that I folded because I didn’t pressed the button on time. Ofcorse most of them, could be that all of them happened in my late night sessions.
      4. My playing style also wasn’t robotic. I watching videos on pokerstrategy and I am trying to make moves that I saw at these videos. Except for my late night sessions, there I basically not thinked and tried to rebound my money.
      5. After bad beat pretty often I start to play very emotional and end with a big loose. As I thing Bots don’t care if they lost a bad beat they continue to play on the same level.
      6. There are a lot of situations where I call other palyers bluffs with third pair or even with ace high ofcorse where are situations where I call with those kind a hands thinking that they are bluffing at me but they actually have a very god hand. I don’t think that bot is cable of these kind of things.
      7. I don’t chat much at poker tables but if somebody ask me anything I always answer to them. Sometimes I start a conversation then I am in the good mood. As I read an articles about how to spot a Bot. One of a thing that bots doesn’t do is chat.
      8. “Look for players who play the same way all of the time. Poker bots are set up to play a specific way--agressively, loose and tight are among the styles of play” in the article says.
      Well for the most of the time I play tight aggressive playing style, but it very much depends on my mood and other players at the table. If I lost I bad beat or I have been catched on a bluff I most f the time start to play much more aggressively. In my third or fourth hour of playing I start to play much more loose style (my worst style). I play that style because I wont to rebound my money I can’t think cleary because I am to tired. If there is a lot of fishy players at the table I start to play more tight then usually.
      9. “Look for players who play several different limits or different games. It is easier for a poker bot to be programmed and play several different games at once--Texas Hold 'Em, Seven Card Stud, Omaha--than for most human players, who might find switching from game to game a bit taxing.”
      Well I don’t play any other game except No limit texas holdem. It is because I don’t know how to play other type of games.
      10. “Look for players who take the same amount of time between each decision. Most bots are programmed to make decisions quickly, or with a certain interlude of time between decisions. While catching on to how long a player takes between decisions is something that only advanced players may be able to do, it certainly can go a long way in helping to tell between a human and a bot.”
      This doesn’t fit me either. I sometimes even miss a good hands till the time expires.
      11. “Poker bots aren’t likely to play any silly moves, which is why they generally make a steady profit throughout the day.
      You can identify them because they will always perform certain moves, such as making the exact same position bets every time, whether they are in small blind, big blind or under the gun (to the right of the dealer).”
      I don’t think that I make silly moves often, but it happens sometimes. Yes I do mostly the same bet sizes. I didn’t make the same bet sizes then I by accidently press the button one time intead of to or something like that. Also I bet more than I regulary bet If I see a player who plays most of the flops.
      12.” if you add too much to the pot (over-raise), they are likely to call or put you all in, especially if the bot has a semi decent hand. “
      For me it very depends on the situation but if you looks in my hand history you can see that most of the time I fold to over bets.

      I gave to admit, that last month I had one thing common with a bot. I played very very long hours and in as much as in 9 tables at time. I think this is why you thought that I am a bot. But I can explain why I played such a long hours and in so many tables. The most important reason why I played so long is that I wonted to dominate few countrys. And I thought that by playing more tables I could dominate more countries. But it didn’t worked for me as I planed it. By playing longer and in more tables made my tired and I made very much bad decision at a tables. I end up loosing a lot of money. In time I began short of money to play at nine tables so then I started to play at six and it worked for me very well until I tilted one day. To rebound my money I decided to play at 9 tables again and in order to do that I made a deposit. The same story happened three times in last month.

      I believe that they correct there mistake, but still don't get it why it has to be done via phone.
      SPeedFANat1c, I still had a 1500$ in my account. It is another reason why I am not a bot. Why would a bot would kept in account many unnecessary money.
      Will inform you after the call
    • Troleibusas112
      Troleibusas112
      Gold
      Joined: 04.03.2011 Posts: 13
      Just one correction I play not in NL25 but in NL50. Sorry for that I mislead you
    • SPeedFANat1c
      SPeedFANat1c
      Gold
      Joined: 04.01.2009 Posts: 5,069
      but this also deos not make sense in cheking: if lets syay you would not have tilted then you are a bot? thats a nonsence. If you learn to fight your tilt, then you don't tilt.

      So you assume by them you have to tilt to not look like a bot?

      And for me its interesting - what kind of bot specialist it is at party :D the person who see - you play 9 tables so you are bot :D

      I think if they think you are a bot, they should just give your money at least back and say good bye. You would simple not be able to play, but if thats what they want then ok. Because otherwise its so unfair when they have no real reason to tell that you are bot but do tell.
    • Troleibusas112
      Troleibusas112
      Gold
      Joined: 04.03.2011 Posts: 13
      It isn't a final decision. They sad that they make a decision after the bot specialist talks to me. And I am pretty sure that party poker will admit that they made a mistake. Probably I overreacted this without the final decision was made, but I was shocked by there accusations as it doesn't made any sense for me.
      I even hopping to receive some kind of compensation from them. :evil:

      As they do not replay to my mails I can't tell you anything more till tomorrow, after the call.
    • Troleibusas112
      Troleibusas112
      Gold
      Joined: 04.03.2011 Posts: 13
      SPeedFANat1c, I very appreciate for your support. As I never supported anybody who was accused to be a cheaters. Because I never see the point for party poker to do that kind a stuff without a proof. And I don't get it why they are doing that now with me. ?(
    • SPeedFANat1c
      SPeedFANat1c
      Gold
      Joined: 04.01.2009 Posts: 5,069
      I even hopping to receive some kind of compensation from them.


      I do not expect it at all :) best will be if you get your money back :)
    • Troleibusas112
      Troleibusas112
      Gold
      Joined: 04.03.2011 Posts: 13
      Just had a recieved a phone call from party poker and i was told that my account was reactivated.

      I don't know if Ingri you did something but before I wrote here and emailed you, in live chat I was told that there are significiant proof that I am a bot and it's there finall decision and nothing can be done. But after email they decided to reinvestigate me. So thank you all.

      By the way I didn't recieved any conpensation for troubles

      I am 600 points away from becoming a VIP in party poker but still don't know what to do. Stay or cash out ?(
    • SPeedFANat1c
      SPeedFANat1c
      Gold
      Joined: 04.01.2009 Posts: 5,069
      I assume once you become vip, you get better rakeback, which means you will have to play even more. I would cash out, especailly knowing that you play againt not fishy players.

      You are lucky that you got your money.

      I really don't like such stuff as their decition is final. So they can just take all of our money and we are not able to do anything.

      There should be some human rights law against those companies which would be working everywhere in the world, not only in specific countries.
    • Troleibusas112
      Troleibusas112
      Gold
      Joined: 04.03.2011 Posts: 13
      Decided to cash out half of my money and with others continue to play in party.
      And what are the chances of this happening again to me :D

      SPeedFANat1c, there are sites where you can apply when facing these kind of problems, such as http://www.ecogra.org. And also you can defend yourself in the court.
    • SPeedFANat1c
      SPeedFANat1c
      Gold
      Joined: 04.01.2009 Posts: 5,069
      yeah, good point - keep as minimal as posible amount of bankrol. But is it really worth to play when you cannot play against fish?