[DONE] SideKick crashes when I try to start it.

    • DaPhunk
      DaPhunk
      Bronze
      Joined: 01.03.2008 Posts: 2,805
      I don't really want to uninstall sidekick and reinstall it in case I lose all the info it has collected. (several hundred k hands)


      Problem signature:
      Problem Event Name: CLR20r3
      Problem Signature 01: psc.sidekick.exe
      Problem Signature 02: 1.1.408.2
      Problem Signature 03: 5162a4a7
      Problem Signature 04: Newtonsoft.Json
      Problem Signature 05: 4.5.0.0
      Problem Signature 06: 50ab513a
      Problem Signature 07: 430
      Problem Signature 08: 0
      Problem Signature 09: System.AggregateException
      OS Version: 6.1.7601.2.1.0.768.3
      Locale ID: 2057
      Additional Information 1: 0a9e
      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
      Additional Information 3: 0a9e
      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

      Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

      If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt


      thanks for any help you can give
  • 9 replies
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hi DaPhunk,

      thank you for your post.

      We will release a new version shortly which will fix this issue.

      We will let you know as soon as the new version is available.

      BR
      Markus
    • DaPhunk
      DaPhunk
      Bronze
      Joined: 01.03.2008 Posts: 2,805
      many thanks :)
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hi,

      this issue has been fixed. Please confirm that everything is working as intended again.

      Thank you in advance.

      BR
      Markus
    • bubka8200
      bubka8200
      Bronze
      Joined: 16.04.2013 Posts: 23
      Hello,

      I have this message all day long. Cant run in because of this error message.
    • bubka8200
      bubka8200
      Bronze
      Joined: 16.04.2013 Posts: 23
      Názov problémovej udalosti: CLR20r3
      Popis problému 01: psc.sidekick.exe
      Popis problému 02: 1.1.508.2
      Popis problému 03: 518a63d6
      Popis problému 04: System.ComponentModel.Composition
      Popis problému 05: 4.0.0.0
      Popis problému 06: 4ba1f401
      Popis problému 07: 364
      Popis problému 08: 78
      Popis problému 09: System.AggregateException
      Verzia OS: 6.1.7601.2.1.0.256.1
      Identifikácia miestneho nastavenia: 1051
      Ďalšie informácie 1: 0a9e
      Ďalšie informácie 2: 0a9e372d3b4ad19135b953a78882e789
      Ďalšie informácie 3: 0a9e
      Ďalšie informácie 4: 0a9e372d3b4ad19135b953a78882e789

      Prečítajte si prehlásenie o používaní osobných údajov online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x041b

      Ak prehlásenie o používaní osobných údajov nie je dostupné v režime online, prečítajte si ho v režime offline:
      C:\Windows\system32\sk-SK\erofflps.txt
    • SoleSearcher
      SoleSearcher
      Bronze
      Joined: 07.12.2011 Posts: 12
      I also had this this afternoon and same again when Ive booted up my computer tonight.

      Same error message apart from operating system and local ID number.

      Not too worried about it, but just to let you know there's still a problem at time of this post.

      Cheers SS.
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Originally posted by SoleSearcher
      I also had this this afternoon and same again when Ive booted up my computer tonight.

      Same error message apart from operating system and local ID number.

      Not too worried about it, but just to let you know there's still a problem at time of this post.

      Cheers SS.
      Hi,

      are you still experiencing issues?

      If so, please uninstall the .Net Framework and SideKick and install SideKick again aftewards via fresh download from our site.

      You only need to uninstall the .net Framework version 4 if you are on Windows XP. If you are on Vista or higher, please install the .net Framework version 4.5 directly from Microsoft. This should fix the issue as well.

      http://www.microsoft.com/en-us/download/details.aspx?id=30653

      BR
      Markus
    • SoleSearcher
      SoleSearcher
      Bronze
      Joined: 07.12.2011 Posts: 12
      Thanks Markus, I was still getting problems but now fine after doing what you suggested.

      I downloaded and installed .Net 4.5 and rebooted PC and sidekick is working fine now.

      I'm running windows 7 64-Bit and updating to .Net 4.5 was enough to get it working, but if I get any problems I'll download and reinstall Sidekick.

      Thanks again for the help. SS.
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hi,

      to everyone still experiencing issues, please open up a new thread with a problem description.

      Thank you in advance.

      BR
      Markus