starting capital

    • Dickbreakr
      Dickbreakr
      Bronze
      Joined: 02.08.2008 Posts: 62
      Hi,

      I'm having problems receiving the $50 bonus. I've passed the quiz, sent the ID scan, waited for 96 hours and I still haven't had the transfer yet. Is there a reason for this? I don't think I messed up somewhere.

      Thanks a lot.
  • 10 replies
    • batmanbg
      batmanbg
      Bronze
      Joined: 16.07.2008 Posts: 282
      You can ask PokerStrategy's support via ticket: http://pokerstrategy.com/support
    • TribunCaesar
      TribunCaesar
      Bronze
      Joined: 29.04.2007 Posts: 13,264
      Hi Dickbreakr and welcome at PokerStrategy.

      Please give the support a little bit time to answer your ticket. If nothing happens just write here again I'll take care of it.

      Best regards,
      TribunCaesar
    • Burek666
      Burek666
      Bronze
      Joined: 27.08.2008 Posts: 2
      hello, yesterday i send ID and i dont know is all cool ?
    • Chiller3k
      Chiller3k
      Bronze
      Joined: 16.06.2007 Posts: 4,326
      Originally posted by Burek666
      hello, yesterday i send ID and i dont know is all cool ?
      Hi Burek666,
      since you are bronze now I think you will get your 50$ pretty soon.

      Best regards,
      Chiller3k
    • mvm549
      mvm549
      Bronze
      Joined: 27.08.2008 Posts: 2
      ya im still waiting for mine.

      wut is taking so long??
    • RMB
      RMB
      Bronze
      Joined: 29.03.2008 Posts: 599
      Originally posted by mvm549
      ya im still waiting for mine.

      wut is taking so long??
      the other guy already got his since he is bronze. what about you?? when did you send your reply?
    • Chiller3k
      Chiller3k
      Bronze
      Joined: 16.06.2007 Posts: 4,326
      Originally posted by mvm549
      ya im still waiting for mine.

      wut is taking so long??
      Hi mvm549,
      I can't check any of your information! Only admins can.
      I can only tell you the most common problems:
      Did you check your emails, maybe you have to send your ID first.
      If you already sent it it can take up to 96 hours until you'll get your 50$.
      Did you enter all required information in your profile
      Did you enter all required information in your poker account.
      Are you from the USA (we can't send the money to players from the USA)

      best regards,
      Chiller3k
    • luckyflop
      luckyflop
      Global
      Joined: 31.08.2008 Posts: 1
      Thx for info! I am waiting... Just want to test the fulltiltpoker.com room with your 50$ bonus! I am playing poker 4-5years in pokerstars.com! Just want to find fishes in fulltilt!

      regards luckyflop
    • TribunCaesar
      TribunCaesar
      Bronze
      Joined: 29.04.2007 Posts: 13,264
      Originally posted by mvm549
      ya im still waiting for mine.

      wut is taking so long??
      Could it be, that you are from the USA? If that's the case, I am sorry to say that at the moment we cannot transfer starting capital to players from the U.S. due to the current legal sitution in your country. This is why you needed to indicate that you are not from the USA when you registered.

      If and when the legal situation in the USA changes we hope to also accept US players - but until then there is nothing we can do

      Best regards
      TribunCaesar
    • mvm549
      mvm549
      Bronze
      Joined: 27.08.2008 Posts: 2
      ya im in the us. guess i cant get it wutever