I created an account, and I think it was about a month later that I recieved my pokerstrategy points. There must be some sort of breakdown in comunication atm.
Yes, sadly if you have not generated the correct amount of strategy points within the month, your PokerStrategy status will drop at the end of the month.
It seems you have started receiving points at Betfair now so I hope everything is cleared
If not just clear the issue with the support via the ticket system