Problem with the free 50$

    • iWillieZz
      iWillieZz
      Bronze
      Joined: 24.08.2008 Posts: 5
      Hi,

      So I've done the quiz a couple of days ago and I was going fine with my PokerStars bankroll but now when I go to PokerStars Cashier it says: uncleared deposits: 50$, that's the 50$ I got from this site but how can I get it back in my available money??
      please explain .. Thanks
  • 6 replies
    • Flintrino
      Flintrino
      Bronze
      Joined: 24.08.2008 Posts: 45
      Normally thats just when you try to cash out.

      Make sure you've completed the 500VPP before cashing out.
      But I recommend to get the money and build your bankroll.
    • iWillieZz
      iWillieZz
      Bronze
      Joined: 24.08.2008 Posts: 5
      Originally posted by Flintrino
      Normally thats just when you try to cash out.

      Make sure you've completed the 500VPP before cashing out.
      But I recommend to get the money and build your bankroll.
      I didn't cash out or anything...Can I stop the uncleared deposit at any way? because I just want to continue playing...
    • iWillieZz
      iWillieZz
      Bronze
      Joined: 24.08.2008 Posts: 5
      Reply please?
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello iWillieZz,

      This is just referring to you not having cleared 500 VPP yet. You should however be able to play with the money normally...

      Or are you not able to take it to the tables?

      Best regards,
      SoyCD
    • iWillieZz
      iWillieZz
      Bronze
      Joined: 24.08.2008 Posts: 5
      Originally posted by SoyCD
      Hello iWillieZz,

      This is just referring to you not having cleared 500 VPP yet. You should however be able to play with the money normally...

      Or are you not able to take it to the tables?

      Best regards,
      SoyCD
      im not able to take it to the tables.... I used to be able to but just all of a sudden it said: uncleared deposits : $50...
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello iWillieZz,

      I think the uncleared deposits should not be the reason that you cannot take the money to the tables.. but I would suggest asking the PokerStars support what could be wrong with your account.

      Best regards,
      SoyCD