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Skrill (Moneybooker) Mastercard

    • Julmaj
      Joined: 24.12.2010 Posts: 21
      need help with skrill mastercard. I submit application to get a mastercard, they ask me to verify my identity by sending my document copy, i do that. So now i'm waiting for application approval and i'm waiting for 10 days now (Your application is currently awaiting approval. We will send you an email when it has been reviewed.) I payed 13$ for my mastercard and get nothing. I send them letters by email, but they don't respond. What should i do? Maybe someone had same problem?
  • 4 replies
    • TJtheTJ
      Joined: 12.10.2011 Posts: 6,588
      Hey Julmaj,

      First of all, since this is your first post, welcome to the forum!

      Please contact, so they can help you further.

      If you need anything else, don't hesitate to get back to us :)

      Kind regards,
    • kiromanAAKK
      Joined: 08.10.2009 Posts: 4,022
      Keep patience mate they are very serious and good

      I believe you will get your mastercard

      GL :)
    • Julmaj
      Joined: 24.12.2010 Posts: 21
      I write to, but i have feeling that they will don't respond too. I get mail from them: "We have created a ticket for you (#00138481) and aim to reply within 20 hours, but due to a significant increase in the volume of queries to our customer services centre we are experiencing a few delays", letters like this one i had get before, but no one has respond to me for a week. P.S. sorry for my broken english.
      Joined: 27.09.2009 Posts: 22,030
      Hey julmaj,

      I would expect a reply but obviously I cannot say when. Just hang on in there and your query will be dealt with in rotation. I would advise not to send a second email as it will send everything back to the end of the queue :)