Betfair Free SNG Tickets Not Available?

  • 12 replies
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,923
      Hey pockettones,

      There may be country restrictions with this promotion. The link works fine for me :)

      I would contact our wonderful customer support team to get a more solid answer though!


      Best regards,
      Gary
    • DonDonko
      DonDonko
      Bronze
      Joined: 19.01.2011 Posts: 44
      I'm having trouble using the 'Free10' code. The cashier tells me the promotion is not available. The promotion is supposed to be open to Danish players, so not sure what the problem is. Any thoughts?
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,923
      Hey DonDonko,

      Unfortunately I cannot say. If you having issues with the code on the software then it is best to contact poker room support. I believe that Betfair have a live support option inside the client (haven't played on the iPoker version yet)

      If so, I would contact them and seek their advice.

      Let us know what happens next please.


      Enjoy your weekend,
      Gary.
    • dinkdink
      dinkdink
      Bronze
      Joined: 26.08.2010 Posts: 6
      Hi,

      I don't see your country under that link:
      "This promotion is only open to players from Argentina, Austria, Belarus, Brazil, Canada, Croatia, Cyprus, Czech Republic, Finland, Georgia, Hungary, Ireland, New Zealand, Norway, Poland, Portugal, Slovenia, Sweden, Switzerland and the UK."

      regards,

      dink.
    • DonDonko
      DonDonko
      Bronze
      Joined: 19.01.2011 Posts: 44
      Seems someone at marketing somewhere made a mistake. Denmark was on the list previously, but according to the answer I received that was a mistake. Oh well...
    • mastiovas
      mastiovas
      Bronze
      Joined: 18.03.2009 Posts: 6
      im from Lithuania. I dont see my country at the list, but i got 10 tickets, won 6$ and now i cant access my acc :) super!
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,923
      Hey mastiovas,

      Please contact Betfair support for further assistance with this. Let us know how things progress as well please :)


      Regards,
      Gary.
    • yblodRNMD
      yblodRNMD
      Bronze
      Joined: 01.10.2010 Posts: 51
      Originally posted by mastiovas
      im from Lithuania. I dont see my country at the list, but i got 10 tickets, won 6$ and now i cant access my acc :) super!
      I did not get 10 tickets, just played 10 000 freeroll, 3 depositor freerolls and about 30 SnG double up 1.00+0.20 and I do not have access to my account from today.
      Send mail to support but must wait day or two for answer.
    • yblodRNMD
      yblodRNMD
      Bronze
      Joined: 01.10.2010 Posts: 51
      Just checked and and logged without problems.
      Without any notification from support.
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,923
      Glad it's working again then :)
    • yblodRNMD
      yblodRNMD
      Bronze
      Joined: 01.10.2010 Posts: 51
      Answer:

      "Thank you for your e-mail.

      As you are probably aware, we are encountering some technical issues this morning, which left many players unable to make use of certain aspects of the site, namely Casino, Poker and Bingo.

      We can assure you that this is a general issue and is in no way directly connected to your account. The matter has been raised to our technical team who are looking into resolving the matter as soon as possible.

      We apologise for any inconvenience caused by this matter.

      Please do not hesitate to contact us if you have any further enquiries.

      Kind regards,

      Chantelle Busuttil

      Betfair Helpdesk"
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,923
      Ah well, that explains alot then :)

      Thank you for investigating!