PokerStars ZOOM not working for HM2 since yesterday | Hold'em and Omaha Manager

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- circoflax
  
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  Joined: 26.02.2010 Posts: 413
  - 24.07.2013, 10:14
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  There has been an update of the PS client yesterday. Since then the HUD is 1 hand behind for zoom, both 6 max and full ring. Normal tables are fine.
  
  There has also been a HM2 update available, so I installed it, no change. OS is Windows 8, running as administrator. Everything was perfect until the update of the PS client yesterday.
  
  Am I the only one having this problem?
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- xero100
  
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  Joined: 06.08.2009 Posts: 1,355
  - 24.07.2013, 10:47
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  Working fine for me.
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- Shevtshenko
  
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  Joined: 06.12.2009 Posts: 4,140
  - 24.07.2013, 11:28
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  it's the same for everyone who got updated afaik. Rush works fine tho
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- circoflax
  
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  - 24.07.2013, 11:49
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  Originally posted by Shevtshenko
  it's the same for everyone who got updated afaik. Rush works fine tho
  So not everybody gets updated at the same time? Didn't know that was possible. Anyway, hope the guys at HM can sort this out soon.
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- netsrak
  
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  Joined: 11.03.2006 Posts: 37,189
  - 25.07.2013, 15:02
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  Until we release a fix you can start the old Stars client from c:\program files\pokerstars.eu\backup\pokerstars.exe (as administrator)
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- adasko99
  
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  Joined: 13.02.2011 Posts: 2,036
  - 25.07.2013, 22:39
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  In my case HUD is not working for Zoom at all
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- maritsula
  
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  Joined: 19.12.2011 Posts: 905
  - 25.07.2013, 23:10
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  Originally posted by adasko99
  In my case HUD is not working for Zoom at all
  same here!
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- circoflax
  
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  Joined: 26.02.2010 Posts: 413
  - 25.07.2013, 23:37
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  Originally posted by netsrak
  Until we release a fix you can start the old Stars client from c:\program files\pokerstars.eu\backup\pokerstars.exe (as administrator)
  Tried running the backup version. It says "Client Program failed to initialize" "Contact Pokerstars Support"
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- dannywratten
  
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  Joined: 11.05.2010 Posts: 1,462
  - 26.07.2013, 07:01
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  Originally posted by circoflax
  
  Originally posted by netsrak
  Until we release a fix you can start the old Stars client from c:\program files\pokerstars.eu\backup\pokerstars.exe (as administrator)
  Tried running the backup version. It says "Client Program failed to initialize" "Contact Pokerstars Support"
  I am now having this same problem.
  
  Any news?
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- Shevtshenko
  
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  Joined: 06.12.2009 Posts: 4,140
  - 26.07.2013, 07:12
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  Originally posted by circoflax
  
  Originally posted by Shevtshenko
  it's the same for everyone who got updated afaik. Rush works fine tho
  So not everybody gets updated at the same time? Didn't know that was possible. Anyway, hope the guys at HM can sort this out soon.
  This time, only .eu got updated afaik.
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- netsrak
  
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  Joined: 11.03.2006 Posts: 37,189
  - 26.07.2013, 07:34
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  If the backup file is to old it will fail to start.
  Some people report that it helps to copy the backup\pokerstars.exe file to the pokerstars.eu program folder and start it from there.
  
  And i have seen reports that older HM2 releases work again with this Zoom version so a HM2 downgrade may help too.
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- immot
  
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  Joined: 11.05.2007 Posts: 153
  - 26.07.2013, 08:42
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  Haven't played zoom for 3 days because of this . It feels so naked without HUD.
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- Dublimax
  
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  Joined: 22.11.2008 Posts: 2,233
  - 26.07.2013, 08:59
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  .com got updated as well and we have the same problem.
  
  However, copy/pasting all files in from the backup folder into the PokerStars folder seems to do the trick.
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- circoflax
  
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  Joined: 26.02.2010 Posts: 413
  - 26.07.2013, 09:52
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  Originally posted by Dublimax
  .com got updated as well and we have the same problem.
  
  However, copy/pasting all files in from the backup folder into the PokerStars folder seems to do the trick.
  This.
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- Navrark
  
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  Joined: 27.01.2010 Posts: 313
  - 26.07.2013, 11:22
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  It's not working for me on HM1. Is there a solution for that?
  
  I am looking through the PT4 thread and they don't seem to have any issues over there.
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- Navrark
  
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  Joined: 27.01.2010 Posts: 313
  - 26.07.2013, 11:28
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  Originally posted by Dublimax
  .com got updated as well and we have the same problem.
  
  However, copy/pasting all files in from the backup folder into the PokerStars folder seems to do the trick.
  I did that, Pokerstars updated again and it's no worky.
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- maritsula
  
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  Joined: 19.12.2011 Posts: 905
  - 27.07.2013, 11:22
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  Originally posted by Navrark
  
  Originally posted by Dublimax
  .com got updated as well and we have the same problem.
  
  However, copy/pasting all files in from the backup folder into the PokerStars folder seems to do the trick.
  I did that, Pokerstars updated again and it's no worky.
  same
  
  Any way to skip the update?
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- nidzika
  
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  Joined: 23.05.2009 Posts: 30
  - 27.07.2013, 12:06
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  Yes. Copy/paste all files from backup folder into the PokerStars folder and then start pokerstars.exe (run as administrator) from that folder. That way it will skip update.
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- Farmarchist
  
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  Joined: 27.12.2010 Posts: 14,640
  - 27.07.2013, 12:16
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  The beta update from today works!
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- netsrak
  
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  Joined: 11.03.2006 Posts: 37,189
  - 28.07.2013, 09:39
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  http://forums.holdemmanager.com/hm2-releases/426101-2-0-0-7832-beta-release-feedback-thread-27th-july.html
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