This site uses cookies to improve your browsing experience. By continuing to browse the website, you accept such cookies. For more details and to change your settings, see our Cookie Policy and Privacy Policy. Close

Strategy points not updated

    • kietsta
      kietsta
      Bronze
      Joined: 31.03.2011 Posts: 1
      Hi just wondering how come my PS points hasn't been accumulated since I started playing pokerstars again for the past 3 months ? can someone please check that up for me

      Cheers
  • 1 reply
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 22,026
      Hey kietsta,

      There could be a number of reasons for this and they all require your attention.

      Let's start here
      - did you sign up correctly - using the marketing code "strategy-en" and ticking the information sharing box as required?

      Then here have you entered your PokerStars nickname in the PokerStars field?

      If you have fulfilled all the above requests, then please send an email to PokerStars support asking them if your account is affiliated to PokerStrategy.com

      Let me know how you get on here :)


      Best regards,
      Gary.