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Strategy points not updated

    • kietsta
      Joined: 31.03.2011 Posts: 1
      Hi just wondering how come my PS points hasn't been accumulated since I started playing pokerstars again for the past 3 months ? can someone please check that up for me

  • 1 reply
      Joined: 27.09.2009 Posts: 22,026
      Hey kietsta,

      There could be a number of reasons for this and they all require your attention.

      Let's start here
      - did you sign up correctly - using the marketing code "strategy-en" and ticking the information sharing box as required?

      Then here have you entered your PokerStars nickname in the PokerStars field?

      If you have fulfilled all the above requests, then please send an email to PokerStars support asking them if your account is affiliated to

      Let me know how you get on here :)

      Best regards,