security check...

    • marozman
      marozman
      Basic
      Joined: 09.09.2008 Posts: 1
      hello!

      here is my problem, i passed the quiz 5 days ago, next day i send my driver licence instead id, reason for doing that is simple, at a moment i dont have id, i lost her ;-( but all my data with picture is on my driver licence. i still didnt get any money on full tilt. is that a problem, or i just have to wait?

      ty.
  • 4 replies
    • Chiller3k
      Chiller3k
      Bronze
      Joined: 16.06.2007 Posts: 4,326
      Hi marozman,
      I can't check any of your information! Only admins can.
      But did you enter all required information in your profile
      Did you enter all required information in your poker account.
      Are you from the USA (we can't send the money to players from the USA)
      You can also write a ticket to our support and ask for your transfer process.

      best regards,
      Chiller3k
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello marozman,

      The support has written you a ticket explaining that they could not transfer you the starting capital due to your account having been created with a wrong bonus code. Please check the ticket (http://www.pokerstrategy.com/help/) and follow the instructions inside!

      Best regards,
      SoyCD
    • kistomika
      kistomika
      Bronze
      Joined: 09.09.2008 Posts: 12
      Hello
      I registered before 8 days ago.
      I sent 2 times already the identity card copy,but nothing happened yet.
      what is the problem? :(
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello kistomika,

      Did you already send a proof of residence, such as a photo/scan of a gas/phone/electrical bill to the support? It seems they require such a document as well.

      Best regards,
      SoyCD