not enough rakeback

    • Hlynkinn
      Hlynkinn
      Bronze
      Joined: 14.06.2008 Posts: 4,998
      Problem with rakeback...

      So every week We get rakeback from saturday to friday...

      This week
      code:
      Day: Ftp's:
      
      sat: 14 
      sun: 14 
      mon: 56 
      tue: 87.5 
      wed: 0  
      thu: 42 
      Fri: 56 



      I get 14 ftp's for every set I play. And every set I pay 2$ in rake.

      code:
      Day: sets:
      
      sat: 1
      sun: 1 
      mon: 4 
      tue: 7
      wed: 0  
      thu: 3 
      Fri: 4 


      So for 28% rakeback I should be receiving .56$ for every set
      So if I played 20 sets I should be receiving 11.20$ in rakeback...
      But I only received 3.86$

      Most common results would be...
      I was spending fpp's in the fpp store
      I played a fpp tourney
      I entered a tourney with guarenteed prize poll


      But I did none of that.
      I didn't play a single tourney on ftp all week and I've never bought anything from the shop...

      So now my question is... Why did I only receive 3.86$ when I was expecting around 12$?

      Edit:

      For other reasons I could think of
      Withdrawal,
      Running bonuses,
      Freerolls


      but I did none of that and I've cleared all my bonuses few months ago
  • 4 replies
    • VicoII
      VicoII
      Bronze
      Joined: 06.08.2008 Posts: 60
      you can't count the rake back by counting your ftp's. cont the PS points, maybe you played on the happy hour
    • Hlynkinn
      Hlynkinn
      Bronze
      Joined: 14.06.2008 Posts: 4,998
      Originally posted by VicoII
      you can't count the rake back by counting your ftp's. cont the PS points, maybe you played on the happy hour
      I'm counting it with help from the Ironman Ftp's I've made.... So it's just the real ftp's If I played on happy hours It wouldn't have appeared on that ironman graph...

      and the ftp's and strategy points match so that can't be the problem...
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      I'm not completely sure in what time frames the FTP rakeback is calculated, but another reason could be that some of the days are simply not included in the current rakeback payment yet..

      Bonuses are also subtracted - but I guess you aren't clearing any of those or?

      If the money isn't included in next week's rakeback I would suggest contacting the support via the ticket system. They have more tools with which to help you.

      Best regards,
      SoyCD
    • hammiemon85
      hammiemon85
      Bronze
      Joined: 12.09.2008 Posts: 116
      scrap what i just said, the ironman doesn't include bonus points :)