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    • panzen
      Joined: 24.09.2008 Posts: 1

      I passed the quiz 3 days ago, and i applied for the pokerstars promotion since ive never played there. However ive not got any information from you regarding my free $50 bonus. Have i forseen something?

      Also, id like you to change sex in my profile, im a female, not a male.

  • 1 reply
    • Chiller3k
      Joined: 16.06.2007 Posts: 4,326
      Hi eva,

      I can't check any of your information! Only admins can.
      I can only tell you the most common problems:
      Did you check your emails, maybe you have to send your ID first.
      If you already sent it it can take up to 96 hours until you'll get your 50$.
      Did you enter all required information in your profile
      Did you enter all required information in your poker account.
      Are you living in the USA (we can't send the money to players that are living in the USA)

      Concerning your sex:
      please contact our support.
      They should be able to change your sex for you.

      Best regards,