account not tracked

    • CRI4BRA
      CRI4BRA
      Bronze
      Joined: 14.02.2008 Posts: 147
      hello,

      i signed up yesterday with poker 770 following every step as indicated, including the codes specified

      im not tracked

      is this because of late reporting due to christmas ?

      please advise
  • 1 reply
    • TinoLaan
      TinoLaan
      Bronze
      Joined: 12.10.2011 Posts: 6,411
      Hey CRI4BRA,

      Yes, it usually takes a while. If you're getting the free poker money on Poker770, then it can take up to 48 hours before the money gets credited to your account.

      If you're merely waiting for your StrategyPoints to get updated, then that usually takes up to 3 days as well.

      And it is also certainly possible that there are delays due to the holidays. Which is in my opinion understandable :)

      You can also always send us a ticket with questions regarding tracking. That way we can help you out as efficiently as possible:

      Send us a ticket

      Hope that helps!

      Kind regards,
      Tino