No Money

  • 4 replies
    • Chiller3k
      Chiller3k
      Bronze
      Joined: 16.06.2007 Posts: 4,326
      Hi Arnold678,

      I can't check any of your information! Only admins can.
      I can only tell you the most common problems:
      Did you check your emails, maybe you have to send your ID first.
      If you already sent it it can take up to 96 hours until you'll get your 50$.
      Did you enter all required information in your profile
      Did you enter all required information in your poker account.
      Are you living in the USA ?( we can't send the money to players that are living in the USA)

      best regards,
      Chiller3k
    • slavOuchka
      slavOuchka
      Bronze
      Joined: 16.10.2008 Posts: 1
      I got the email saying that I have $50 credited to my account on Ful Tilt Poker, however I have not actually received the capital! Everything is fully filled out etc. and I am at a loss as to why PokerStrategy have told me the transfer has been completed. Help appreciated asap.
    • Chiller3k
      Chiller3k
      Bronze
      Joined: 16.06.2007 Posts: 4,326
      Hi slavOuchka,

      please be patient you will receive the money within the next 12 hours.
      In the meantime you could use your time to read the bronze articles.

      Best regards,
      Chiller3k
    • cumultje
      cumultje
      Global
      Joined: 13.10.2008 Posts: 6
      Don't worry, it can take a couple of hours before the transfer is completed.

      edit: I wasn't fast enough...