No rakeback for me this week?!

  • 9 replies
    • teslasecretweapon
      teslasecretweapon
      Bronze
      Joined: 31.08.2008 Posts: 91
      I would really apreciate any answer from moderators
    • slikec
      slikec
      Global
      Joined: 04.02.2008 Posts: 1,155
      Best is to write a ticket
    • teslasecretweapon
      teslasecretweapon
      Bronze
      Joined: 31.08.2008 Posts: 91
      Ok, thanks alot.
      This ticket system is pretty nice, I received answer in just couple of hours.
      Well, if you have problems with rakeback on Full Tilt you should contact them instead of PS, wich I did, so I'm waiting for their answer now.
      Hope i wont lose about 130$ this week rakeback :(
    • teslasecretweapon
      teslasecretweapon
      Bronze
      Joined: 31.08.2008 Posts: 91
      Well, WTF?

      Hello,

      Thank you for your response.

      Full Tilt Poker does facilitate the rakeback payments on behalf of some affiliates.

      Please note that the rakeback agreement is still between players and their affiliates and therefore we do not have access to any information regarding your personal rakeback account.

      Please contact your affiliate directly for more information.

      We're sorry we were unable to assist you.

      Good luck at the tables, and if you have any other questions, please feel free to contact us.

      Regards,

      Edouard
      Full Tilt Poker Support


      I'll guess I have to write another ticket to PS...... :(
    • teslasecretweapon
      teslasecretweapon
      Bronze
      Joined: 31.08.2008 Posts: 91
      X( Still no anwer.... :( :(
    • ysessa
      ysessa
      Basic
      Joined: 11.07.2008 Posts: 1,331
      Sorry Tesla but I was not online yesterday, normallly you should get the Rakeback just be patient. Please write a notice in here when you didnt get it till Monday evening


      Best Regards

      Ysessa
    • teslasecretweapon
      teslasecretweapon
      Bronze
      Joined: 31.08.2008 Posts: 91
      Thanks for your interest in my problem, ysessa.
      Just to say that I still havent got that rakeback, but hope to get it soon.
      At least I hope to :D
    • teslasecretweapon
      teslasecretweapon
      Bronze
      Joined: 31.08.2008 Posts: 91
      Well, I still didnt received mentioned rakeback and it is wednesday.
      I would really appreciate is one of the moderators send me some info about it- will I get it , and if I will than when.
      Sorry for multiposts.
      Thanks for your answer(s)
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello teslasecretweapon,

      Usually if you didn't receive your Rakeback out of some reason or the other it should be transferred together with the next batch, so the following Friday. I see the support has out of some reason not yet answered your ticket, but this should not be a cause of concern. Simply be patient please - if you don't have a reply - or the rakeback on your account by this Friday - post here so that I can try to sort the situation out for you.

      Best regards
      SoyCD