no associate

  • 7 replies
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,927
      Hey there crraaacck18,

      I don't believe this is possible but can you please ask our customer support team via a ticket and they will give you a 100% correct answer :)


      Regards,
      Gary
    • crraaacck18
      crraaacck18
      Bronze
      Joined: 01.01.2012 Posts: 754
      noooooooooooo :( :( :( :evil:
      thank Gary
    • afranklind
      afranklind
      Bronze
      Joined: 13.02.2014 Posts: 2
      Hi,

      I have a coral account which I have used to play in their casino in the past but have not yet started to play poker there. I signed up with them directly so am currently not tracked to anyone on the casino side of things but would like to know if there is any solution for people in this position who would like their poker account to be tracked to pokerstrategy?

      Unfortunately it seems all playtech casinos operate in this way so if somebody has played at all the casinos in the past does that mean they have no chance of ever playing in the pokerstrategy freerolls? If so it is very disappointing and somebody should work out a way around it, I do understand that if somebody is tracked to a different affiliate then it is unfair to be changing the tag but in the case of players who joined the site directly, why can't we get tagged to PS?? I guess the sites love direct players way too much ?? ..

      Thanks for reading, Angela
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,927
      Hey Angela,

      I'm not sure if anything can be done in your situation.

      Our customer support will know though, so please send them a ticket with your query and they will have that all important answer for you.


      Kind regards,
      Gary
    • crraaacck18
      crraaacck18
      Bronze
      Joined: 01.01.2012 Posts: 754
      I thought I had not associated with my account to coral PokerStrategy but today I see That I have tikets for pokerstrategyfreeroll...I may be wrong here to register your username on strategy?? anything I can do to check?? Because my username is MerryFloppins my nick is MarryFloppins
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 9,265
      Hey Matteo,

      There are a couple of ways you can check. One is to go to this page.

      This is an example of my page:



      In my Poker770 and PokerStars boxes, I have entered my username but I'm not tracked to PokerStrategy.

      In my Winner and Titan boxes, I am not tracked to PokerStrategy and I haven't entered my username. (I do have accounts there lol)

      In my PKR box we have an example of correct tracking.

      The second way is to go to the home page and scroll down. You will see something similar to this:



      You should see a list of our partner rooms. If you are tracked then you should have a little arrow to the left of the room. Clicking on this arrow will give you a breakdown of any SPs you have earned.

      Hope this helps

      Laz
    • crraaacck18
      crraaacck18
      Bronze
      Joined: 01.01.2012 Posts: 754
      how would I do without you :heart: :heart: :heart: