Software Problems

  • 23 replies
    • Geebee2
      Geebee2
      Bronze
      Joined: 04.02.2012 Posts: 8
      Yeah, had registered for a tourney at 18.00, took 50 minutes to log in to find I was 380 of 410. Battled to 50 of 230 (90 paid) now it's just kicked me out and can't log back in! Grrr.
    • Ritule
      Ritule
      Bronze
      Joined: 07.03.2012 Posts: 41
      Yes, I was disconnected many times yesterday. The same is happening today again. It is difficult to connect :(
    • rompas
      rompas
      Moderator
      Moderator
      Joined: 12.02.2014 Posts: 2,386
      same here last 24 hours problem login and disconnected alot
    • brobz
      brobz
      Bronze
      Joined: 22.03.2011 Posts: 569
      yeah its a fucking joke..im in the valentines day crap with a 16k stack just watching

      cant login at all
    • seacat22
      seacat22
      Silver
      Joined: 10.08.2013 Posts: 275
      same here uk othersites working fine
    • brobz
      brobz
      Bronze
      Joined: 22.03.2011 Posts: 569
      i got it in again but lost 2 hands later...

      such a joke cause I was 15k at like level 3...

      I hate iPoker lol ill be withdrawing because of this
    • Armourtin
      Armourtin
      Bronze
      Joined: 07.01.2014 Posts: 3
      I have never had such a torrid time with any poker software before.
      but then again, this is my first time with iPoker shyte - Poker770.

      This continual disconnect in middle of tournaments makes it impossible to play.

      Back to PokerStars for me, I guess.
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 9,219
      Hey guys,

      The problem seems to be restricted to Poker770. I can't log in at all, whereas Titan and Winner are working fine.

      Regards

      Laz
    • Armourtin
      Armourtin
      Bronze
      Joined: 07.01.2014 Posts: 3
      Sometimes I get that message about " disconnect, sorry about that" ... and then you are stuck for 30 minutes not being able to log-in again. X( X(
      Other times all your open tables will suddenly disappear and you are back in the same position - can't get back in again.
    • Glopslart
      Glopslart
      Bronze
      Joined: 18.05.2008 Posts: 331
      770 is repeatedly crashing again. Disgraceful.
    • Armourtin
      Armourtin
      Bronze
      Joined: 07.01.2014 Posts: 3
      Sorry, there is no response from the gaming server.
      Please check your Internet connection and retry logging in.

      We apologize for any inconvenience caused


      ...


      and then you are stuffed .
    • tonypmm
      tonypmm
      Silver
      Joined: 11.01.2009 Posts: 3,853
      Originally posted by Lazza61
      Hey guys,

      The problem seems to be restricted to Poker770. I can't log in at all, whereas Titan and Winner are working fine.

      Regards

      Laz
      Paddy Power and William Hill were also working :) So it's indeed likely not a network issue.
    • rompas
      rompas
      Moderator
      Moderator
      Joined: 12.02.2014 Posts: 2,386
      according to support they had problem and this problem should now be resolved,
    • Ritule
      Ritule
      Bronze
      Joined: 07.03.2012 Posts: 41
      The problem doesn't seem to be resolved... I still can't login.
    • smokedace
      smokedace
      Bronze
      Joined: 12.07.2011 Posts: 15
      i have ticket to sunday special true sattelite. They paid me back just buyins for tournaments were I surely would make money. This sh*t is happening everytime I play, I suggest to never play there. Thats riddiculous.

      Plus in 100 eur HU tounaments, some kind of bots playing. Calling all-in with three outs, seme time thinking all the time. I tried to speak with support proving that it cant be normal situation, but they not even answering.
    • mesisification
      mesisification
      Bronze
      Joined: 05.08.2011 Posts: 1,465
      Originally posted by smokedace
      i have ticket to sunday special true sattelite. They paid me back just buyins for tournaments were I surely would make money. This sh*t is happening everytime I play, I suggest to never play there. Thats riddiculous.

      Plus in 100 eur HU tounaments, some kind of bots playing. Calling all-in with three outs, seme time thinking all the time. I tried to speak with support proving that it cant be normal situation, but they not even answering.
      If they call all-ins with three outs then keep playing vs those bots and dont let anyone know? :D
    • smokedace
      smokedace
      Bronze
      Joined: 12.07.2011 Posts: 15
      i know, but one or two players never lose with most magical hands I ever seen in my 4 year career. t thats how i make my living. Nut not in that site anymore. Ipoker MTT are ok, but 770 is in very bad shape right now and players need to press on them, Its unbelievible if they cant protect their player investments in tournaments and assure fair paybacks. :D
    • support770
      support770
      Bronze
      Joined: 13.09.2011 Posts: 834
      Hello,

      We assure you that our technical specialists are making all the necessary checks with regard to the encountered issues.

      In the meantime, if you experienced a connection issue (not being able to connect to the poker lobby or being disconnected from the poker lobby), please send an e-mail to the Poker770 customer support (info@poker770.co.uk) about the issue and you will receive an answer as soon as possible.

      Although the checks that must be undertaken may entail some delays, all requests will be dealt with properly.

      Regards,

      Yoanna
    • smokedace
      smokedace
      Bronze
      Joined: 12.07.2011 Posts: 15
      Originally posted by support770
      Hello,

      We assure you that our technical specialists are making all the necessary checks with regard to the encountered issues.

      In the meantime, if you experienced a connection issue (not being able to connect to the poker lobby or being disconnected from the poker lobby), please send an e-mail to the Poker770 customer support (info@poker770.co.uk) about the issue and you will receive an answer as soon as possible.

      Although the checks that must be undertaken may entail some delays, all requests will be dealt with properly.

      Regards,

      Yoanna
      I alredy experinced Your support, its under all critisism. No email answers and real paybacks + bonuses for lost time. You paid back just buy-ins its ubelievable. Worst experience ever. No english call support, not calling back as promised.
      Unproffesional.
    • 1
    • 2