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I don't collect sp

    • Hagi80
      Joined: 02.05.2012 Posts: 2
      Hi, when i opened my ps account i tracked it with pokerstrategy but i don't collect any sp.
      Can you fix it please?
      Thank you . Best regards
      Ps... Sorry for my bad english guys
  • 1 reply
      Joined: 30.12.2010 Posts: 3,107
      Hi Hagi80,

      Have you followed all steps while registering to the site,

      Did you enter your pokerstars details back here on pokerstrategy to let us know which account to track?

      If you made all these steps described in registering process, and still not tracked, please send a ticket to our awesome support, and they will quickly get back to you with more precise information.

      You can send a ticket to them here.

      Also, have in mind that points appear here on your account with certain delay, up to few days, so maybe they just didn't appear yet.

      Hope everything will turn out good,

      Let us know if points appear,

      Best of luck and welcome to the forum,