OM2 stopped importing hands (stats)

    • Rains7
      Joined: 21.04.2010 Posts: 234
      Hey there.

      OM2 has worked out perfectly fine so far up today it just stopped importing hands.

      1) When I click on active session it just shows yesterday's session (last one of yesterday)

      2) It show the stats of villains up to yesterday (I guess)

      3) Ofc, it does not show my stats during a session

      4) It detects tables when i click on active session

      Could it somehow relate to the update of today? Had some trouble with that... I had to download the software again and since that it does not work properly :f_mad: I have also checked that PS is running in English and that i run both, OM2 and PS, as administrator.

      Should I just uninstall PS and download it again / OM2 uninstall download again, or could that be another problem with OM2 / PS?

      Anyone having the same issues? ?(
  • 2 replies
    • netsrak
      Joined: 11.03.2006 Posts: 36,764
      Please reboot your computer and try again.

      Check your settings in the Stars client and make sure that the handhistories are written to the given folder.

      Check your computers date and time to be correct.

      Try to import the handhistories manually via Hand Importing -> Import from file/Folder.

      Check your auto-import settings in OM2 under Site Setup -> Stars
    • Rains7
      Joined: 21.04.2010 Posts: 234
      Thanks for your response :)

      There was a problem with the folder!
      It's working again :)

      Thanks a lot!!! :D