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Poker tracker not opening

    • ozzy31
      ozzy31
      Bronze
      Joined: 06.01.2011 Posts: 15
      I moved to a new computer a while ago and got everything transferred and pokertraker was running fine but now when i try to open it I get a following error message:
      " Unable to login to database (postgres). Reason: could not connect to server: Connection refused (0x0000274D/10061) Is the server running on host "???" and accepting TCP/IP connections on port 5432?"
      Can anyone help me?
      Thank you alrady in advance!

      Edit: I get a choice of cancel or configure defaults and when i press to configure I and press connect (with the passwords and ports it automatically has filled) i get a message that says that it's unable to connect
  • 1 reply
    • PokerTracker
      PokerTracker
      Gold
      Joined: 07.06.2011 Posts: 694
      This message typically means either the PostgreSQL server is not working or you have a firewall or antivirus software that is conflicting with access to the PostgreSQL server. Please create a support ticket on our website by clicking Support > Contact Us and our team of experts will be able to work with you to debug this problem and determine the specific cause.