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neteller account disabled

    • caashish
      caashish
      Basic
      Joined: 18.04.2014 Posts: 1
      hi,

      i am a verified user of neteller and its been 1 week since my neteller account got disabled. I am not getting any deposit option and it got disabled right after i deposited some money. I got the confirmation from them in mail that the amount was successfully deosited in my mail but it shows as declined in my deposition history. i have contacted them but they ask for my bank statement which is not possible to give recently. please help.
  • 5 replies
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 10,684
      Hey caashish,

      Unfortunately all you can do is try to comply with their wishes. If you don't have a recent copy of a bank statement, then you may have to take a trip to the bank to request one.

      Keep us updated

      Laz
    • mukthi
      mukthi
      Basic
      Joined: 14.03.2018 Posts: 3
      hey unfortunately i took an account on the name of my friend and now i cant verify the account.I HAVE MONEY IN THAT(very important right now).what should i do now . somebody please help me i want my money right now.According to neteller first 2 transactions are free even without verification.so i havent yet done any transactions.i just need to do one transaction .please help me i 'm in the need of my money.....
    • Andreas
      Andreas
      Headadmin
      Headadmin
      Joined: 05.09.2011 Posts: 10,040
      Hi mukthi,

      There is nothing we can do in such situations and you'll have to get this settled with Neteller directly I'm afraid.

      Best regards,
      Andreas
    • mukthi
      mukthi
      Basic
      Joined: 14.03.2018 Posts: 3
      Hey Andreas,
      I haven't yet done any transactions and as soon as i deposited my account was blocked.I need my money back...do i have any other options to get out of this? According to neteller minimum limit is accepted right..
    • Andreas
      Andreas
      Headadmin
      Headadmin
      Joined: 05.09.2011 Posts: 10,040
      You'll for sure need to verify the account.
      Nothing else will work out for you here.