Hi, HAZE000,
Sorry for the delay in the reply...
One quick check is to check your profile settings:
At the very top right of the home page, click the down-arrow to the right of your name.
Choose "Profile Settings".
All rooms to which you're correctly tracked will show a green check mark beside them.
If Everest does not have such a green check mark, I suggest creating a
customer support ticket (go to bottom of that page) and give them all the details you can, such as dates joined etc.
Best of luck,
--VS
