no sound on videos

  • 3 replies
    • TinoLaan
      TinoLaan
      Bronze
      Joined: 12.10.2011 Posts: 6,411
      Hey coreynz,

      Does this happen for absolutely every video? Have you checked your sound settings? For example, you might have the sound for your browser turned off even if you have the volume up in general.

      If that's not the issue here, you can always try clearing your browser's cache as this may sometimes cause problems like this. If you're not sure how to do this, here's a guide you can check out:

      Clear your browser's cache

      If that still doesn't solve the problem, just let us know and we'll see what else there is we can do in this case :)

      Regards,
      Tino
    • darkonebg
      darkonebg
      Headadmin
      Headadmin
      Joined: 17.01.2008 Posts: 9,508
      Hey coreynz,

      Have you also tried to switch between Flash and HTML5 via the toggle button below the video?

      Best,
      Kamen
    • coreynz
      coreynz
      Bronze
      Joined: 21.11.2009 Posts: 19
      cheers for the reply, yeah no sound for all videos have not been able to fix it yet, tried what you suggested