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Titan Poker stealers

    • embikrt
      Joined: 14.05.2010 Posts: 1
      Dear all, look at my problem and this phatetic situation. I got 7,74E from pokerstrategy, on the Titan Poker, just for a registration. I was playing blackjack and i made 82,56E, then i tried to withdraw all money but i got information from Titatan support that i can't withdraw money with bonus, that i can just withdraw money without bonus. So then i tried to withdraw 74,82E and left bonus 7,74E on the balance. Again declined... and i got information from the support that my cash what i won is voided because i was plaing not a poker lol. They stole my money what i won, wtf I asking?

      correspondation below:

      Dear Marcin,

      Thank you for choosing Titan.

      We have received your withdrawal request for the total amount of €82.56.

      Please be advised that your transaction request code is: 8512764.

      Please note that we will attempt to process your withdrawal through the payment method you requested. However, this is not a guarantee. At the discretion of Titan, your withdrawal maybe processed through another payment method, as deemed necessary. In addition, the currency may also differ from that of your Titan account due to regional differences of the banks we deal with.

      Please be advised that withdrawal requests are processed 24 to 48 hours following the request date, as per our Withdrawal Policy. Your withdrawal request will be displayed in the Cashier in the "Pending Withdrawals" section until the day it is processed.

      Please note that we reserve the right to refund money by way of any payment method through which you have deposited, up to the total amount you deposited, in accordance with international banking regulations.


      Titan Finance Team

      Dear Marcin,

      This is Isabella from the Titan Poker Support Team.

      From your current balance of €82.56, you can withdraw €74.82 leaving the €7.74 (bonus) on the balance. May we remind you not to play with the bonus amount left until the withdrawal request has been processed.

      Should you have any questions or concerns, please do not hesitate to contact the Titan Poker Support Team. We are available 24 Hours a day, 7 days a week.

      With best regards,

      Titan Poker

      Documents E-mail:

      Dear Marcin,

      Thank you for playing Titan Poker.

      This mail is to notify you about the status of your pending withdrawal request,
      code 8512771, for the total amount of €74.82.

      Please note that you did not comply with one or more of our Cash Bonus terms and conditions.

      "You are aware that all cash bonus credits issued to players are intended for poker games only in accordance to the bonus terms. We reserve the right to withhold any amount in excess of the player's original deposit if the cash bonus is played on casino games or in sports betting. Casino (side) games and/or sports betting winnings that have been accumulated from the cash bonus will be voided. In order to make a withdrawal of the bonus money, players will need to earn Titan Poker points in accordance to the regular bonus terms.”

      For more details please visit:

      The amount of your bonus has been left on the balance and the rest of the accumulated casino/sportsbook winnings have been voided.

      We apologize for any misunderstanding and thank you for respecting the mutual interests of fair gaming at Titan Poker.

  • 3 replies