Client download

    • iFortunatus
      iFortunatus
      Bronze
      Joined: 26.10.2011 Posts: 172
      Hi All,


      I haven't played stars for 6 months or so, re-downloaded the software "uk" version and it said I have a "com" account so updated and i keep getting an error, when i download from stars it automatically gives me the uk version how do i find a direct link to the com version of the client as I'm stuck at the moment with a -3/0 error

      Cheers,
      Fortunatus
  • 2 replies
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 9,265
      Hey iFortunatus,

      Since UK regulation late last year, you are no longer able to play at the .com site. You must play through .co.uk however you still have full access to the .com player pool.

      Regards

      Laz
    • SDK1987
      SDK1987
      Moderator
      Moderator
      Joined: 12.11.2008 Posts: 27,160
      Hello Fortunatus

      It looks like your PokerStars account isn’t suitable yet for the UK client.
      The only way to make it suitable is to mail PokerStars support ( support@pokerstars.co.uk ) about your situation and they will fix it for you.

      If you have more questions about it don’t hesitate to ask it.

      Best regards,
      SDK1987