firt deposit

    • TheFrick
      TheFrick
      Bronze
      Joined: 06.03.2014 Posts: 61
      Hi i have done the first deposit on william hill and i was supposedto receive 20 dollars from pokerstrategy, but i haven't .
      Is it because i haven't followed the pokerstrategy link?
  • 2 replies
    • svonja
      svonja
      Bronze
      Joined: 27.05.2010 Posts: 212
      Do you read terms and conditions of deposit? Maybe you need to wait day or two to processing, read small letters in that offer :)
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 9,454
      Hey TheFrick,

      First of all, is your account correctly tracked to us. You can check here. If there is a + sign next to William Hill then it is tracked correctly.

      There is no code associated with the premium upgrade, so I would suggest opening a ticket with our customer support team if your account is tracked correctly.

      Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.

      Keep us updated :gl:

      Laz