Verifying my age, used my Passport for verification, I'm 24 but got declined?

  • 2 replies
    • DrDunne
      DrDunne
      Bronze
      Joined: 29.12.2010 Posts: 3,353
      burrrrr?
    • TinoLaan
      TinoLaan
      Bronze
      Joined: 12.10.2011 Posts: 6,411
      Hi brianbadonde,

      Welcome to PokerStrategy.com!

      Unfortunately these decisions are made by our security department and are final, so sadly there's nothing we can do in this case. Apologies for any disappointment caused by this :(

      This means you can't get our free poker money anymore, but you could still earn StrategyPoints on any of our partner rooms by making your own deposit. Here's an overview of all available poker rooms for you:

      Poker rooms

      We also can't disclose the reason as to why this decision was made - this information is only available to our security team.

      Thanks for your understanding.

      Regards,
      Tino