Not receiving password reset from Winner Poker

    • bradomurder
      bradomurder
      Bronze
      Joined: 17.10.2008 Posts: 1,329
      Hi All,

      I'm struggling with winner poker. I tried the reset password link and never got the email. I emailed support and got a response saying "we've resent the password email" I didn't receive it again and now they seem to have stopped responding.

      I called support and she said "i've resent the password" - obviously I still didn't receive it. At this point she basically said "I'll send it again, get off the line"

      Does anyone have any advice for me? I just deposited a decent chunk of money and I'd prefer to not lose it.

      Thanks,
  • 1 reply
    • bradomurder
      bradomurder
      Bronze
      Joined: 17.10.2008 Posts: 1,329
      The problem has been solved! I tried calling support again and spoke to a different person. She fixed the problem in 1 minute.