Poker Dealer needs Help!

    • Kytzy
      Kytzy
      Basic
      Joined: 05.05.2012 Posts: 8
      I've made a couple of posts trying to get to this subject, but my point was either missed or made fun of. So i'm trying once again to figure this out. It's like poker basics and i'm trying to figure out what makes poker dealing procedure work? (reasons: are plenty besides costumers swearing me, finding the spotlight on me and freeze because i don't wanna influence the hand)

      SO... i found this post on this website Link here in which there are certain things on 10 things that make a good poker dealer, there by i will list post:

      10 . Knowledge of the rules
      "Knowing and understanding the rules of the game you are dealing is obviously very important," says Henry Brown, the executive director of Casinos Wild, a Michigan-based school for dealers. "Everything needs to be second nature. You don't want dealers who are unsure of themselves."
      "If the dealer doesn't know the rules it can ruin the integrity of the game," adds Rick Levin, the director of gaming at the Crescent School of Gaming in Mississippi. "It's all about basic fundamentals."

      9. Keep the game moving
      "This is crucial," says John Foster, a director of instruction at the Professional Dealers School in New Jersey. "You've got to be crisp and keep the game controlled and you have to move the game along with no unnecessary stoppages in play. But at the same time you don't want to rush yourself or rush the players. You've got to find the right balance."

      8. Mechanical skills
      "We try to teach the dealer to riffle the cards tight and smooth," Foster says. "You can't raise the cards too high or somebody at the table could see something that could give them an unfair advantage."
      "Dealing the cards is an art form," adds Levin. "You want to dealers to put their own kind of body language and personality into it. It's what makes each dealer unique, but it's also probably the most difficult thing to teach."

      7. Be consistent
      "If a dealer uses a certain style, the player will get used to that style," says Levin. "Once the player gets used to that style, you can't change it up on them. Like I said before, every dealer has his or her own technique. Players like familiarity and by being consistent you help the player get comfortable."

      6. Professionalism
      "We always remind the dealers that their appearance is important and they want to practice good posture," Foster says. "Another thing to remember is that the dealer should never point at a player – they should always use an open hand – and they should never stare at the player. It's just common courtesy."

      5. Know when it's appropriate to help a player
      "It's perfectly fine for the dealer to help a player when it looks like they need it," says Foster. "But the dealer isn't there to play the hand for the player. All of the casinos have different philosophies about this, but the general rule is to help when help is needed, but don't disrupt the flow of the game because you are coming to the aid of one player at the table more often than you should be."

      4. Restraint
      "Sometimes the player doesn't always act appropriately and for the sake of the other players and the casino itself, the dealer needs to know how to handle that kind of player," explains Brown. "The dealer is almost like a referee. They are there to facilitate the game, but they don't want to be part of the action. They have to know when it's time to call a floor person over for help."

      3. Handling payouts
      "The dealer is responsible for reading the table correctly so he or she knows who won the pot and/or how much the winner should be paid," Brown says. "They shouldn't have to glance down at a pay table every time they make a payout. They need to know how to award the winner and when it's necessary to split a pot."
      "Cashing someone out or cashing someone into the game also needs to be done in a timely fashion," adds Levin. "Serious players hate dead action at the table."

      2. Call a good game
      "The dealer needs to be able to read the action at the table and announce it clearly to everyone that's playing," Foster says. "This is especially important in baccarat. In poker, you need to announce the amount someone is betting or raising and you need to do it without much hesitation. The people playing don't always keep their full attention on what's going on at the table so this is a good way to keep them informed."

      1. Interact with the players
      "Like it or not, we're in the hospitality and entertainment business so being personable and engaging is important," Levin says. "There was a time when this wasn't so important to the casino because there were only a couple places in the entire country where you could actually go and gamble – Nevada and Atlantic City. But now we've got gambling in 40-something states. The player has a choice as to where he or she wants to play so it's important to make sure the player has a good time. We teach our dealers to always smile, have a good disposition and a good personality. It's one of the most important attributes for a dealer."
      "When a player comes to the table the dealer should really do all they can to welcome them," Foster says. "They should learn the players name, ask them where they're from and have a conversation with them if that's what the player is looking for. You'd be surprised how often a casino patron goes into a casino and looks for a certain dealer. A dealer can create loyalty. That's good for everyone involved – from the dealer to the player to the casino. It makes it a win-win for everyone."

      My problem is on point no. 8 "You want to dealers to put their own kind of body language and personality into it. It's what makes each dealer unique, but it's also probably the most difficult thing to teach." Basically i need to know the meaning of the body language on procedures of shuffling boxing shuffling cutting the deck, pitching etc.
      I see other dealers having fun at the table, meanwhile my table is like dead, but i don't know what should i express during the procedures, and on context if i see a 3 spade flop should i say something about knowing something how should i interpret if there's a Queen on the flop (Sammy Farha said if he had a two pair of queens he would ask) i just want to understand what should i do and start having fun at the table. Thank you.
  • 1 reply
    • iuliandm22
      iuliandm22
      Bronze
      Joined: 16.06.2011 Posts: 21
      I think what you are trying to do is to learn to behave and mimic emotions. The unicity is not aplied only to dealers. Every human is unique in his own way. My advice is be yourself and be relaxed. Dealing cards is fun, you donțt have to learn it like a machine. Be yourself smile , be confident.